Can spray foam insulation stop me getting a mortgage?

Yes. The majority of UK mortgage lenders now refuse to lend on properties with spray foam insulation in the roof space. Lenders including Halifax, Nationwide, Santander, NatWest and Barclays have all flagged spray foam as a material concern. The only reliable solution is professional removal by an EBR-01 certified contractor who can produce accepted compliance documentation.

How much does spray foam removal cost in the UK?

Spray foam removal costs in the UK typically range from £1,500 to £6,000 depending on the property size, foam type (open cell or closed cell), and difficulty of access. Open cell foam is generally easier and cheaper to remove. Closed cell foam is harder-set and may cost more. Always obtain at least three quotes from EBR-01 certified contractors.

What is the difference between open cell and closed cell spray foam?

Open cell spray foam is softer, spongy, and permeable. It is generally easier and cheaper to remove. Closed cell spray foam is rigid, dense, and much harder to remove. Both types cause mortgage lending problems. Closed cell is considered higher risk as it bonds more permanently to roof timbers and can cause greater structural concerns if damaged during removal.

Which mortgage lenders reject spray foam?

Most major UK mortgage lenders decline to lend on properties with spray foam insulation. This includes Halifax, Nationwide, Santander, NatWest, Barclays, HSBC, Virgin Money, TSB, and many building societies. Lenders consider spray foam a structural concern as it can mask timber damage and trap moisture. Removal by an EBR-01 certified contractor with proper documentation is required before most lenders will proceed.

How do I find a verified spray foam removal contractor near me?

Use the EBR-01 Contractor Directory at sprayfoamstandards.co.uk to find independently verified spray foam removal contractors in your area. All listed contractors have been assessed against the EBR-01 code of conduct and can produce mortgage-lender-accepted compliance documentation.

EBR-01 is the UK's independent industry code of conduct for spray foam insulation removal. It sets national standards for safe, fully documented, and mortgage-compliant removal processes. Contractors certified under EBR-01 undergo independent assessment and produce compliance packs accepted by UK mortgage lenders, RICS surveyors, and insurers.

Will a RICS surveyor flag spray foam insulation?

Yes. RICS surveyors are trained to identify and flag spray foam insulation in roof spaces. It is routinely noted as a material defect in homebuyer reports and full structural surveys. This can result in lender retention, mortgage refusal, or a reduced property valuation. Removal by an EBR-01 certified contractor resolves the defect and restores mortgage eligibility.

Can I sell my house if it has spray foam insulation?

Selling a house with spray foam insulation is difficult. Most buyers using a mortgage will be unable to obtain lending, significantly reducing your buyer pool. Cash buyers may heavily discount their offer. The most effective solution before selling is to have the spray foam professionally removed by an EBR-01 certified contractor and obtain full compliance documentation to satisfy any buyer's lender or surveyor.

How long does spray foam removal take?

Most residential spray foam removal projects take between 1 and 5 days depending on the size of the property and the type of foam. Open cell foam removal is generally quicker. Closed cell foam removal may take longer due to its rigid bonded nature. EBR-01 certified contractors will provide a full project timeline as part of the pre-removal survey.

Does spray foam removal damage roof timbers?

If carried out incorrectly, spray foam removal can damage roof timbers. This is why using an EBR-01 certified contractor is essential. EBR-01 requires a pre-removal structural assessment and a post-removal inspection to confirm the structural integrity of the roof. Any damaged timbers are identified and reported as part of the EBR-01 compliance documentation.

Better Home Hub Warning: The Revive Maintenance Impersonation Scam

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Contractor Compliance

12 August 2026EBR-01 Editorial Team

Consumer Alert: The Better Home Hub and revivemaintenance.co.uk Dispute

If you are searching for how to avoid the Better Home Hub spray foam scam UK, you have arrived at the right place. This is not a balanced review — this is a consumer protection alert. Before you contact any contractor operating under the name Revive Maintenance online, you need to understand that revivemaintenance.co.uk is not the genuine Revive Maintenance Ltd. It is a copycat domain operated by Better Home Hub Ltd, linked to an individual named Tristan Glaves. Homeowners researching Revive Maintenance reviews have been misled by this impersonation site into believing they are dealing with an established, legitimate business. They are not.

The genuine Revive Maintenance Ltd operates exclusively at sprayfoamremovalhelp.co.uk. Any other site using the Revive Maintenance name is not affiliated with that company. The full findings supporting this alert are published on the EBR-01 Non-Compliant Contractors Register.

Is Better Home Hub Legitimate? Identifying the Impersonator Site

Better Home Hub presents itself online as a professional spray foam advice and removal service. On the surface, the branding appears credible. But scratch beneath the surface and the inconsistencies are significant. The company has appropriated the name and reputation of an established UK spray foam removal business — Revive Maintenance Ltd — and constructed a website designed to intercept homeowners who are specifically looking for that legitimate company.

This is a deliberate strategy. When a homeowner types "Revive Maintenance" into a search engine, the impersonation site is designed to appear alongside or above the genuine business. Unsuspecting homeowners then make contact, believing they are engaging the company whose reputation they were researching. In practice, they are dealing with an entirely different entity — one that has failed every compliance check conducted under the EBR-01 Code of Conduct.

Better Home Hub is not a legitimate spray foam removal contractor as defined by any recognised UK industry standard. It does not appear in the EBR-01 Contractor Directory, which is the only directory producing documentation accepted by UK mortgage lenders and RICS surveyors following spray foam removal.

The Tristan Glaves Connection: Domain Squatting and Client Theft Explained

Our investigation confirms that Tristan Glaves is the individual connected to both Better Home Hub Ltd and the revivemaintenance.co.uk domain. The tactic employed is known in consumer protection terms as domain squatting combined with brand impersonation. The revivemaintenance.co.uk domain was registered independently of Revive Maintenance Ltd with the apparent purpose of diverting the genuine company's enquiries and client base.

This matters enormously to homeowners because they are not simply being misdirected to a lesser competitor. They are being actively misled by an entity that has taken work from clients who believed they were hiring an established, reviewed, and reputable business. Multiple clients of the genuine Revive Maintenance Ltd have reported that their enquiries were intercepted, their deposits taken, and their work either not completed or completed to a standard far below what they were led to expect.

This is not a commercial dispute between two similar businesses. It is a consumer fraud issue with documented victims.

5 Red Flags: Why revivemaintenance.co.uk is Flagged as Non-Compliant

The EBR-01 Code of Conduct is the UK's independent compliance framework for spray foam insulation removal. Every contractor wishing to demonstrate legitimacy to mortgage lenders and RICS surveyors must meet its minimum standards. Better Home Hub and revivemaintenance.co.uk were assessed against those standards. They failed on every material point. Here are the five red flags that led to their inclusion on the EBR-01 Non-Compliant Register:

No valid public liability insurance: No verifiable current insurance certificate could be confirmed. Any contractor operating without valid public liability insurance exposes a homeowner to unlimited personal liability if damage occurs during works.
No waste carriers licence: The removal of spray foam insulation generates controlled waste. Contractors are legally required under the Environmental Protection Act 1990 to hold a registered waste carriers licence issued by the Environment Agency. No such licence was confirmed for Better Home Hub.
80+ negative reviews across multiple platforms: Industry data from consumer review platforms indicates that Better Home Hub and the revivemaintenance.co.uk operation have accumulated over 80 negative reviews. Complaints centre on non-completion of work, poor workmanship, failure to refund deposits, and aggressive communication.
Brand impersonation and deceptive trading: The deliberate use of the Revive Maintenance name and the registration of revivemaintenance.co.uk constitutes deceptive trading under the Consumer Protection from Unfair Trading Regulations 2008. EBR-01 automatically flags contractors engaged in deceptive practices as non-compliant, irrespective of other criteria.
No EBR-01 certification: Better Home Hub does not hold EBR-01 certification. This means the documentation it issues — if any — will not be accepted by UK mortgage lenders or RICS surveyors. Homeowners who pay for removal by this contractor may find their property remains unmortgageable.

The Evidence: Missing Insurance, Waste Licences, and 80+ Negative Reviews

Each of the five red flags above is supported by specific evidence held on the EBR-01 Non-Compliant Register. In terms of insurance, checks were conducted using standard industry verification methods. No current, valid policy could be confirmed for the trading entity behind revivemaintenance.co.uk. A contractor who cannot evidence insurance should not be permitted access to your property under any circumstances.

Waste carrier registration is publicly searchable via the Environment Agency's register. Better Home Hub does not appear as a registered waste carrier. This is not a technicality — it is a criminal offence to transport controlled waste without a licence. It also means that waste removed from your loft may be fly-tipped or disposed of illegally, creating a potential environmental enforcement issue linked to your property address.

The volume and consistency of negative reviews is particularly significant. Research suggests that a genuine pattern of consumer harm — rather than isolated one-star complaints — emerges when a contractor accumulates more than 80 negative reviews across independent platforms. The complaints against Better Home Hub follow a recognisable fraud pattern: initial professionalism, deposit collection, non-performance, and then stonewalling or aggression when the homeowner requests a refund.

How to Identify the Genuine Revive Maintenance Ltd (sprayfoamremovalhelp.co.uk)

The genuine Revive Maintenance Ltd operates at sprayfoamremovalhelp.co.uk. This is the only legitimate web presence for that business. If you have found any other site — including revivemaintenance.co.uk — claiming to be Revive Maintenance, you are not dealing with the genuine company.

When contacting any spray foam removal company, always ask directly for their Companies House registration number and verify it independently at companieshouse.gov.uk. Ask for their public liability insurance certificate and validate it with the insurer. Ask whether their post-removal documentation is accepted by UK mortgage lenders and RICS surveyors — if they cannot answer that question with confidence, that is itself a red flag.

EBR-01 Standards: How to Verify a Spray Foam Removal Contractor

The EBR-01 Code of Conduct sets the minimum compliance standards for spray foam insulation removal in the UK. It was developed in direct response to the significant property market problems caused by spray foam insulation — problems that have left thousands of UK homeowners unable to remortgage, sell, or release equity from their properties.

Under EBR-01, a compliant contractor must hold valid public liability insurance, a registered waste carriers licence, and must produce post-removal documentation in a format that meets the evidential requirements of UK mortgage lenders and RICS surveyors. Only contractors listed in the EBR-01 Contractor Directory have been verified against these standards. No other directory — and no contractor operating outside EBR-01 certification — can make the same claim.

This distinction is not theoretical. RICS-registered surveyors and high-street lenders require specific documentation following spray foam removal before they will proceed with a valuation or mortgage offer. If your contractor is not EBR-01 certified, there is a real risk that your removal works — however well-intentioned — will not resolve your mortgage problem.

What to Do if You Have Been Targeted by Better Home Hub Ltd

If you have already made contact with, paid a deposit to, or had works carried out by Better Home Hub or through revivemaintenance.co.uk, take the following steps immediately:

Contact your bank or card provider to initiate a chargeback if you have paid by debit or credit card. Under Section 75 of the Consumer Credit Act 1974, credit card payments over £100 may be recoverable directly from your card provider.
Report the matter to Trading Standards via the Citizens Advice consumer helpline on 0808 223 1133. Provide all correspondence, contracts, and payment records.
Report to Action Fraud at actionfraud.police.uk if you believe you have been the victim of fraud. Reference the impersonation of Revive Maintenance Ltd in your report.
Document everything — screenshots of the website, all emails, text messages, and any written quotations or contracts. This documentation will be required for any complaint, chargeback, or legal action.
Seek a re-survey from an independent RICS-registered surveyor to assess the condition of your roof space and determine whether works were completed, not completed, or completed incorrectly.

FAQ: Is revivemaintenance.co.uk the Real Revive Maintenance?

Q: Is revivemaintenance.co.uk the genuine Revive Maintenance?
No. revivemaintenance.co.uk is operated by Better Home Hub Ltd, linked to Tristan Glaves. It is not the genuine Revive Maintenance Ltd. The genuine business is at sprayfoamremovalhelp.co.uk.

Q: Is Better Home Hub Ltd a legitimate spray foam removal company?
No. Better Home Hub Ltd has failed the EBR-01 compliance audit. It has no confirmed valid insurance, no registered waste carriers licence, and does not appear in the EBR-01 Contractor Directory. Its post-removal documentation will not be accepted by UK mortgage lenders or RICS surveyors.

Q: Where can I find the full evidence against Better Home Hub?
The full findings are published on the EBR-01 Non-Compliant Contractors Register.

Q: How do I find a genuine, compliant spray foam removal contractor?
Use only the EBR-01 Contractor Directory. Every contractor listed has been independently verified for insurance, waste licensing, and documentation standards accepted by UK mortgage lenders and RICS surveyors.

Q: What if I have already paid Better Home Hub?
Contact your bank immediately to initiate a chargeback, report to Trading Standards, and file a report with Action Fraud. Do not accept further contact or assurances from the operator without independent legal advice.

Protect your property and your mortgage position. Only use a contractor verified under the EBR-01 Code of Conduct. Visit the EBR-01 Contractor Directory now to find a certified spray foam removal specialist who produces documentation your lender and surveyor will accept — and who has been independently audited for insurance, licensing, and compliance. Do not risk your home on an unverified contractor.