Can spray foam insulation stop me getting a mortgage?

Yes. The majority of UK mortgage lenders now refuse to lend on properties with spray foam insulation in the roof space. Lenders including Halifax, Nationwide, Santander, NatWest and Barclays have all flagged spray foam as a material concern. The only reliable solution is professional removal by an EBR-01 certified contractor who can produce accepted compliance documentation.

How much does spray foam removal cost in the UK?

Spray foam removal costs in the UK typically range from £1,500 to £6,000 depending on the property size, foam type (open cell or closed cell), and difficulty of access. Open cell foam is generally easier and cheaper to remove. Closed cell foam is harder-set and may cost more. Always obtain at least three quotes from EBR-01 certified contractors.

What is the difference between open cell and closed cell spray foam?

Open cell spray foam is softer, spongy, and permeable. It is generally easier and cheaper to remove. Closed cell spray foam is rigid, dense, and much harder to remove. Both types cause mortgage lending problems. Closed cell is considered higher risk as it bonds more permanently to roof timbers and can cause greater structural concerns if damaged during removal.

Which mortgage lenders reject spray foam?

Most major UK mortgage lenders decline to lend on properties with spray foam insulation. This includes Halifax, Nationwide, Santander, NatWest, Barclays, HSBC, Virgin Money, TSB, and many building societies. Lenders consider spray foam a structural concern as it can mask timber damage and trap moisture. Removal by an EBR-01 certified contractor with proper documentation is required before most lenders will proceed.

How do I find a verified spray foam removal contractor near me?

Use the EBR-01 Contractor Directory at sprayfoamstandards.co.uk to find independently verified spray foam removal contractors in your area. All listed contractors have been assessed against the EBR-01 code of conduct and can produce mortgage-lender-accepted compliance documentation.

EBR-01 is the UK's independent industry code of conduct for spray foam insulation removal. It sets national standards for safe, fully documented, and mortgage-compliant removal processes. Contractors certified under EBR-01 undergo independent assessment and produce compliance packs accepted by UK mortgage lenders, RICS surveyors, and insurers.

Will a RICS surveyor flag spray foam insulation?

Yes. RICS surveyors are trained to identify and flag spray foam insulation in roof spaces. It is routinely noted as a material defect in homebuyer reports and full structural surveys. This can result in lender retention, mortgage refusal, or a reduced property valuation. Removal by an EBR-01 certified contractor resolves the defect and restores mortgage eligibility.

Can I sell my house if it has spray foam insulation?

Selling a house with spray foam insulation is difficult. Most buyers using a mortgage will be unable to obtain lending, significantly reducing your buyer pool. Cash buyers may heavily discount their offer. The most effective solution before selling is to have the spray foam professionally removed by an EBR-01 certified contractor and obtain full compliance documentation to satisfy any buyer's lender or surveyor.

How long does spray foam removal take?

Most residential spray foam removal projects take between 1 and 5 days depending on the size of the property and the type of foam. Open cell foam removal is generally quicker. Closed cell foam removal may take longer due to its rigid bonded nature. EBR-01 certified contractors will provide a full project timeline as part of the pre-removal survey.

Does spray foam removal damage roof timbers?

If carried out incorrectly, spray foam removal can damage roof timbers. This is why using an EBR-01 certified contractor is essential. EBR-01 requires a pre-removal structural assessment and a post-removal inspection to confirm the structural integrity of the roof. Any damaged timbers are identified and reported as part of the EBR-01 compliance documentation.

Better Home Hub Spray Foam Scam: How to Avoid Impersonators

Back to Blog

Contractor Compliance

17 September 2026EBR-01 Editorial Team

Urgent Consumer Warning: The Better Home Hub Impersonation

If you have searched for Revive Maintenance reviews recently, you may have encountered revivemaintenance.co.uk — and you need to know immediately that this website is not the genuine Revive Maintenance business. The site is operated by a company trading as Better Home Hub, associated with an individual named Tristan Glaves, and it has been confirmed as an impersonator targeting homeowners who are looking for legitimate spray foam removal services across the UK. This is not a commercial dispute we are taking sides in — this is a Better Home Hub spray foam scam warning based on verified compliance findings, and every homeowner considering spray foam removal deserves to know the facts before handing over a penny.

The genuine Revive Maintenance operates at sprayfoamremovalhelp.co.uk. If you have been in contact with any other entity using the Revive Maintenance name, stop, and read this article in full.

How to Identify the revivemaintenance.co.uk Imposter

Domain impersonation is not new in the UK trades industry, but it is particularly dangerous in the spray foam removal sector where homeowners are already under pressure from mortgage lenders and surveyors. The revivemaintenance.co.uk domain has been set up to capitalise on the reputation and search visibility of the genuine business, deliberately misleading consumers who are in a vulnerable position — often facing a remortgage refusal or a property sale falling through because of spray foam in the loft.

The confirmed findings regarding revivemaintenance.co.uk and Better Home Hub are as follows:

No valid public liability or professional indemnity insurance that meets the standard required for spray foam removal work on residential property
No waste carriers licence registered with the Environment Agency — meaning any foam waste removed from your property cannot legally be transported or disposed of by this operator
In excess of 80 negative reviews from homeowners across multiple platforms, including complaints of work not being completed, deposits taken and not returned, and clients being passed on to subcontractors with no prior disclosure
Confirmed theft of clients from the genuine Revive Maintenance — homeowners who contacted the real business were subsequently approached by the impersonating entity

These are not allegations. These are documented findings. The full record is held on the EBR-01 non-compliant contractors register, which serves as the UK's independent compliance reference point for spray foam removal operators.

The Risks of Using Unverified Spray Foam Removal Services

Spray foam insulation removal is not a standard roofing or insulation job. It requires specialist training, appropriate equipment, and critically, proper waste handling procedures governed by the Environmental Protection Act 1990 and the Waste (England and Wales) Regulations 2011. Any contractor removing spray foam from a residential loft must hold a valid waste carriers licence issued by the Environment Agency. Without one, the waste cannot legally leave your property — and if it does, you as the homeowner may bear legal liability for fly-tipping or unlicensed waste transfer.

Beyond the legal dimension, there is the financial one. UK mortgage lenders — including high street banks and specialist lenders — now require a removal certificate produced by a vetted, compliant contractor before they will lend against a property where spray foam has been present. RICS-accredited surveyors are trained to flag spray foam on valuations and will not sign off a property as mortgage-ready based on removal work carried out by an uninsured, uncertified operator. If you pay an unverified company to remove your spray foam and the work is not accepted by your lender or surveyor, you will need to pay again — and potentially face further structural assessment costs.

Industry data indicates that a significant proportion of spray foam removal complaints received by trading standards offices involve operators who were not registered, insured, or licensed at the time of the work. The Better Home Hub situation is, unfortunately, a textbook example of the risks involved.

Why Better Home Hub Lacks Industry Compliance

Tristan Glaves and Better Home Hub operating as revivemaintenance.co.uk have not demonstrated compliance with the baseline requirements that any legitimate spray foam removal business in the UK must meet. These include:

Valid and verifiable public liability insurance of no less than £2 million per incident
A current waste carriers licence (upper tier) registered with the Environment Agency
Transparent company registration details matching the trading name and domain
A documented complaints and redress procedure
Removal certificates in a format accepted by UK mortgage lenders and RICS surveyors

The absence of these is not a technicality. Each one represents a real risk to the homeowner. A contractor without insurance leaves you with no recourse if work causes damage to your roof structure or leads to a damp or ventilation problem post-removal. A contractor without a waste licence puts you in a legally precarious position. And a contractor who cannot produce lender-accepted documentation leaves your property in exactly the same position it was in before the work was carried out — possibly worse, because you have now spent money and disturbed the foam without resolution.

How to Find Genuine Spray Foam Removal Specialists

The single most reliable way to find a verified, compliant spray foam removal specialist in the UK is through the EBR-01 Contractor Directory. Every contractor listed in the directory has been assessed against the EBR-01 Code of Conduct, which covers insurance, waste licensing, technical competency, and the ability to produce documentation that satisfies UK mortgage lender requirements and RICS surveyor standards.

This matters because not all spray foam removal companies — regardless of how professional their website looks — meet this bar. The EBR-01 directory exists precisely because the market has been flooded with operators who lack the credentials to protect the homeowner or produce the paperwork a lender will accept. Only EBR-01 certified contractors produce removal documentation that is recognised by UK mortgage lenders and RICS surveyors. No other directory or comparison site currently applies this standard.

Do not use general trade directories or search engine results alone to find a spray foam removal contractor. The revivemaintenance.co.uk situation demonstrates exactly why that approach leaves consumers exposed.

Check the EBR-01 Non-Compliant Contractor Register

EBR-01 — the UK's independent Code of Conduct for spray foam insulation removal — maintains a publicly accessible register of contractors who have been found to be non-compliant. This register is not commercially motivated. It exists to give homeowners, solicitors, mortgage brokers, and surveyors a neutral, verified reference point when assessing whether a contractor meets the minimum legal and technical standards required for residential spray foam removal work.

Better Home Hub and the revivemaintenance.co.uk domain appear in this register. The entry documents the absence of valid insurance, the lack of a waste carriers licence, and the volume of consumer complaints. You can review the full findings at ebr-01.co.uk/non-compliant-contractors.

If you are a homeowner who has already been in contact with revivemaintenance.co.uk or Better Home Hub, cross-reference any company name or registration number you were given against this register before proceeding further. If you have already paid a deposit, document everything and seek advice from Citizens Advice or your local trading standards office.

Steps to Take If You Have Been Misled

If you believe you have been contacted by or have engaged with Better Home Hub or revivemaintenance.co.uk under the impression that you were dealing with the genuine Revive Maintenance, take the following steps without delay:

Do not make any further payments until you have independently verified who you are dealing with
Contact the genuine Revive Maintenance at sprayfoamremovalhelp.co.uk to confirm whether you were in contact with them or an impersonator
Report the matter to Action Fraud if you believe you have been the victim of fraud or misrepresentation — actionfraud.police.uk
Contact your bank immediately if payment was made by card — you may be able to initiate a chargeback under Section 75 of the Consumer Credit Act or your card provider's chargeback scheme
File a report with trading standards via the Citizens Advice consumer helpline on 0808 223 1133
Leave an accurate review on the relevant platform to protect other homeowners who may be searching for Revive Maintenance reviews

The spray foam removal market in the UK is under significant scrutiny from lenders, surveyors, and regulators. That scrutiny exists because too many homeowners have been caught out by unverified operators — some through ignorance, some through deliberate deception. The revivemaintenance.co.uk situation falls firmly into the latter category.

Protect yourself. Verify before you commit. And when you are ready to find a spray foam removal specialist you can trust, start with the EBR-01 Contractor Directory — the only directory in the UK where every listing has been independently assessed against the standards that UK mortgage lenders and RICS surveyors actually require.