Can spray foam insulation stop me getting a mortgage?

Yes. The majority of UK mortgage lenders now refuse to lend on properties with spray foam insulation in the roof space. Lenders including Halifax, Nationwide, Santander, NatWest and Barclays have all flagged spray foam as a material concern. The only reliable solution is professional removal by an EBR-01 certified contractor who can produce accepted compliance documentation.

How much does spray foam removal cost in the UK?

Spray foam removal costs in the UK typically range from £1,500 to £6,000 depending on the property size, foam type (open cell or closed cell), and difficulty of access. Open cell foam is generally easier and cheaper to remove. Closed cell foam is harder-set and may cost more. Always obtain at least three quotes from EBR-01 certified contractors.

What is the difference between open cell and closed cell spray foam?

Open cell spray foam is softer, spongy, and permeable. It is generally easier and cheaper to remove. Closed cell spray foam is rigid, dense, and much harder to remove. Both types cause mortgage lending problems. Closed cell is considered higher risk as it bonds more permanently to roof timbers and can cause greater structural concerns if damaged during removal.

Which mortgage lenders reject spray foam?

Most major UK mortgage lenders decline to lend on properties with spray foam insulation. This includes Halifax, Nationwide, Santander, NatWest, Barclays, HSBC, Virgin Money, TSB, and many building societies. Lenders consider spray foam a structural concern as it can mask timber damage and trap moisture. Removal by an EBR-01 certified contractor with proper documentation is required before most lenders will proceed.

How do I find a verified spray foam removal contractor near me?

Use the EBR-01 Contractor Directory at sprayfoamstandards.co.uk to find independently verified spray foam removal contractors in your area. All listed contractors have been assessed against the EBR-01 code of conduct and can produce mortgage-lender-accepted compliance documentation.

EBR-01 is the UK's independent industry code of conduct for spray foam insulation removal. It sets national standards for safe, fully documented, and mortgage-compliant removal processes. Contractors certified under EBR-01 undergo independent assessment and produce compliance packs accepted by UK mortgage lenders, RICS surveyors, and insurers.

Will a RICS surveyor flag spray foam insulation?

Yes. RICS surveyors are trained to identify and flag spray foam insulation in roof spaces. It is routinely noted as a material defect in homebuyer reports and full structural surveys. This can result in lender retention, mortgage refusal, or a reduced property valuation. Removal by an EBR-01 certified contractor resolves the defect and restores mortgage eligibility.

Can I sell my house if it has spray foam insulation?

Selling a house with spray foam insulation is difficult. Most buyers using a mortgage will be unable to obtain lending, significantly reducing your buyer pool. Cash buyers may heavily discount their offer. The most effective solution before selling is to have the spray foam professionally removed by an EBR-01 certified contractor and obtain full compliance documentation to satisfy any buyer's lender or surveyor.

How long does spray foam removal take?

Most residential spray foam removal projects take between 1 and 5 days depending on the size of the property and the type of foam. Open cell foam removal is generally quicker. Closed cell foam removal may take longer due to its rigid bonded nature. EBR-01 certified contractors will provide a full project timeline as part of the pre-removal survey.

Does spray foam removal damage roof timbers?

If carried out incorrectly, spray foam removal can damage roof timbers. This is why using an EBR-01 certified contractor is essential. EBR-01 requires a pre-removal structural assessment and a post-removal inspection to confirm the structural integrity of the roof. Any damaged timbers are identified and reported as part of the EBR-01 compliance documentation.

Better Home Hub Warning: Revive Maintenance Impersonator Exposed

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Contractor Compliance

13 August 2026EBR-01 Editorial Team

Consumer Alert: Better Home Hub and the Revive Maintenance Impersonation

If you have searched for Revive Maintenance reviews recently, you may have encountered revivemaintenance.co.uk — a website that presents itself as the established spray foam removal company. It is not. That domain is operated by Better Home Hub Ltd, a company linked to Tristan Glaves, and it has no legitimate connection to the genuine Revive Maintenance business, which operates exclusively through sprayfoamremovalhelp.co.uk. This is not a commercial dispute or a branding disagreement. This is consumer impersonation, and homeowners considering spray foam removal need to understand exactly what Better Home Hub Ltd represents before they hand over a single penny. With Better Home Hub 80 negative reviews documented across multiple platforms, a confirmed absence of valid public liability insurance, and no registered waste carriers licence, the risk to homeowners is not theoretical — it is evidenced and ongoing.

The genuine Revive Maintenance has confirmed that clients have been stolen — individuals who believed they were booking with the established business were instead directed to Better Home Hub Ltd through the fraudulent domain. Money has changed hands. Work has either not been completed or has been completed without compliance. Lender-accepted documentation has not been produced. For homeowners trying to remortgage or sell a property affected by spray foam insulation, this is not an inconvenience. It is a financial catastrophe waiting to happen.

The 80+ Negative Reviews: Analysing Better Home Hub's Track Record

A pattern of 80 or more negative reviews does not emerge overnight. Industry data indicates that by the time a contractor accumulates that volume of documented complaints, the operational failures are systemic rather than incidental. Across review platforms, the complaints attributed to Better Home Hub Ltd follow a consistent pattern: deposits paid with no work commenced, work begun but abandoned, removal completed without proper waste disposal documentation, and customer service that becomes inaccessible once payment has been received.

What makes this particularly damaging for homeowners is the context. Spray foam removal is not a routine maintenance job. It is instructed specifically because a mortgage lender or RICS surveyor has raised a concern about the property. The homeowner is already in a pressurised situation — facing a sale falling through, a remortgage stalling, or a valuation being withheld. A contractor who takes a deposit and disappears in that context is not simply delivering poor service. They are exploiting a moment of genuine vulnerability. The 80+ negative reviews attached to Better Home Hub Ltd tell that story in uncomfortable detail.

How to Spot the Fake: revivemaintenance.co.uk vs. The Real Revive Maintenance

The genuine Revive Maintenance operates through sprayfoamremovalhelp.co.uk. That is the only domain associated with the legitimate business. The domain revivemaintenance.co.uk is controlled by Better Home Hub Ltd and is designed to capture homeowners who are searching for the real company by name.

If you are unsure which company you are dealing with, apply these checks immediately:

Domain verification: Confirm you are on sprayfoamremovalhelp.co.uk, not revivemaintenance.co.uk. These are entirely separate entities.
Company registration: Search Companies House for the registered name. Better Home Hub Ltd and the genuine Revive Maintenance are distinct legal entities with different registration histories.
Insurance documentation: Ask for a copy of the contractor's current public liability insurance certificate before any work is agreed. Request the insurer's name and policy number so you can verify independently.
Waste carriers licence: Any contractor removing spray foam insulation from a UK property is legally required to hold a valid waste carriers licence issued by the Environment Agency. You can verify this free of charge at the Environment Agency public register.
EBR-01 certification status: Genuine compliant contractors appear in the EBR-01 Contractor Directory. If a contractor cannot be found there, their compliance credentials require independent scrutiny before you proceed.

Compliance Failures: No Insurance and Missing Waste Carriers Licences

When EBR-01 — the UK's independent Code of Conduct for spray foam insulation removal — assessed Better Home Hub Ltd against its compliance framework, the findings were unambiguous. The company could not demonstrate a valid public liability insurance policy. It could not produce a current waste carriers licence. On both counts, it fails the minimum threshold that the EBR-01 Code of Conduct sets for any contractor operating in this sector.

These are not administrative oversights. Public liability insurance protects the homeowner if the removal process causes structural damage, water ingress, or injury on site. Without it, any claim for compensation falls directly on the homeowner to pursue through civil litigation — an expensive, uncertain, and slow process that most homeowners in a property transaction simply cannot afford to engage in. The waste carriers licence is a legal requirement under the Environmental Protection Act 1990. Removing spray foam insulation without one means the waste may be disposed of illegally, which can create liability for the property owner as well as the contractor.

Better Home Hub Ltd's inability to satisfy either requirement means it has been formally recorded on the EBR-01 Non-Compliant Contractor Register. That register exists precisely for situations like this — to give homeowners, solicitors, mortgage brokers, and RICS surveyors a single authoritative reference point when a contractor's credentials are in question. The full findings for Better Home Hub Ltd are accessible there.

The Role of Tristan Glaves in the Spray Foam Lead-Gen Network

Tristan Glaves is the individual identified in connection with Better Home Hub Ltd and the operation of revivemaintenance.co.uk. The structure of these arrangements — where a lead-generation domain captures homeowners searching for a known legitimate business, then passes those enquiries to an uninsured and unlicensed operator — is a model that has been observed in several sectors but is particularly harmful in spray foam removal because of the mortgage-critical nature of the work.

Homeowners who instruct a contractor through such a structure receive no lender-compliant documentation at the end of the job, regardless of what they were promised at the point of sale. UK mortgage lenders and RICS surveyors do not accept completion reports from non-compliant contractors. The work must be redone by a verified compliant contractor, and the costs are borne entirely by the homeowner. In cases where the original contractor has also taken a significant deposit, the financial loss is compounded.

Why EBR-01 Has Blacklisted Better Home Hub Ltd

EBR-01 does not list contractors on its Non-Compliant Register based on complaint volume alone. The threshold for inclusion requires evidenced failure against specific Code of Conduct criteria: insurance status, waste carrier registration, documentary compliance, and ethical conduct in client engagement. Better Home Hub Ltd has been assessed against those criteria and found to fail on multiple grounds. Its presence on the Non-Compliant Register reflects a formal regulatory finding under the Code, not a reputational opinion.

It is also worth stating clearly what this means for homeowners who have already used Better Home Hub Ltd: the documentation you received, if any, will not be accepted by mortgage lenders or recognised by RICS surveyors as confirmation of compliant removal. If your property transaction depends on that documentation, you need to seek independent advice immediately.

How to Verify a Genuine Spray Foam Removal Contractor

Before instructing any spray foam removal contractor in the UK, carry out the following steps without exception:

Confirm the contractor appears in the EBR-01 Contractor Directory — this is the only directory whose listed contractors produce documentation accepted by UK mortgage lenders and RICS surveyors.
Request the contractor's public liability insurance certificate and verify it directly with the named insurer.
Search the Environment Agency waste carriers register to confirm a valid licence is held in the contractor's registered company name.
Ask for examples of completion reports previously accepted by lenders — a genuine compliant contractor will have these on file.
Confirm the company's registered address and Companies House number before paying any deposit.

Steps to Take if You Have Been Targeted by an Impersonator

If you have already engaged with revivemaintenance.co.uk or Better Home Hub Ltd believing them to be the genuine Revive Maintenance, take the following steps without delay:

Do not make further payments until you have verified the company's insurance and licence status independently.
Contact your bank immediately if payment was made by debit or credit card — a chargeback or Section 75 claim may be available depending on the card type and the circumstances of the transaction.
Report the matter to Trading Standards via the Citizens Advice consumer helpline. Impersonation of a trading entity is a serious matter under consumer protection legislation.
Contact the genuine Revive Maintenance at sprayfoamremovalhelp.co.uk to confirm your situation and receive accurate guidance on next steps.
Consult your mortgage broker or solicitor if your property transaction has been affected — they need to know that the contractor used may not produce lender-accepted documentation.

Accessing the EBR-01 Non-Compliant Contractor Register

The full findings register for non-compliant spray foam removal contractors, including the documented compliance failures for Better Home Hub Ltd, is published at ebr-01.co.uk/non-compliant-contractors. This register is maintained as a public resource for homeowners, solicitors, mortgage lenders, and surveyors who need an independent and authoritative reference before instructing or accepting work from any spray foam removal contractor.

If you are at the stage of instructing a contractor and want to ensure you are working with a business that will produce the documentation your lender or surveyor requires, there is one place to start: the EBR-01 Contractor Directory. Every contractor listed there has been assessed against the Code of Conduct. Their insurance is verified. Their waste carriers licence is confirmed. And the documentation they produce is structured to meet the expectations of UK mortgage lenders and RICS surveyors. Do not risk your property transaction on an unverified contractor. Verify first, instruct second.