Can spray foam insulation stop me getting a mortgage?

Yes. The majority of UK mortgage lenders now refuse to lend on properties with spray foam insulation in the roof space. Lenders including Halifax, Nationwide, Santander, NatWest and Barclays have all flagged spray foam as a material concern. The only reliable solution is professional removal by an EBR-01 certified contractor who can produce accepted compliance documentation.

How much does spray foam removal cost in the UK?

Spray foam removal costs in the UK typically range from £1,500 to £6,000 depending on the property size, foam type (open cell or closed cell), and difficulty of access. Open cell foam is generally easier and cheaper to remove. Closed cell foam is harder-set and may cost more. Always obtain at least three quotes from EBR-01 certified contractors.

What is the difference between open cell and closed cell spray foam?

Open cell spray foam is softer, spongy, and permeable. It is generally easier and cheaper to remove. Closed cell spray foam is rigid, dense, and much harder to remove. Both types cause mortgage lending problems. Closed cell is considered higher risk as it bonds more permanently to roof timbers and can cause greater structural concerns if damaged during removal.

Which mortgage lenders reject spray foam?

Most major UK mortgage lenders decline to lend on properties with spray foam insulation. This includes Halifax, Nationwide, Santander, NatWest, Barclays, HSBC, Virgin Money, TSB, and many building societies. Lenders consider spray foam a structural concern as it can mask timber damage and trap moisture. Removal by an EBR-01 certified contractor with proper documentation is required before most lenders will proceed.

How do I find a verified spray foam removal contractor near me?

Use the EBR-01 Contractor Directory at sprayfoamstandards.co.uk to find independently verified spray foam removal contractors in your area. All listed contractors have been assessed against the EBR-01 code of conduct and can produce mortgage-lender-accepted compliance documentation.

EBR-01 is the UK's independent industry code of conduct for spray foam insulation removal. It sets national standards for safe, fully documented, and mortgage-compliant removal processes. Contractors certified under EBR-01 undergo independent assessment and produce compliance packs accepted by UK mortgage lenders, RICS surveyors, and insurers.

Will a RICS surveyor flag spray foam insulation?

Yes. RICS surveyors are trained to identify and flag spray foam insulation in roof spaces. It is routinely noted as a material defect in homebuyer reports and full structural surveys. This can result in lender retention, mortgage refusal, or a reduced property valuation. Removal by an EBR-01 certified contractor resolves the defect and restores mortgage eligibility.

Can I sell my house if it has spray foam insulation?

Selling a house with spray foam insulation is difficult. Most buyers using a mortgage will be unable to obtain lending, significantly reducing your buyer pool. Cash buyers may heavily discount their offer. The most effective solution before selling is to have the spray foam professionally removed by an EBR-01 certified contractor and obtain full compliance documentation to satisfy any buyer's lender or surveyor.

How long does spray foam removal take?

Most residential spray foam removal projects take between 1 and 5 days depending on the size of the property and the type of foam. Open cell foam removal is generally quicker. Closed cell foam removal may take longer due to its rigid bonded nature. EBR-01 certified contractors will provide a full project timeline as part of the pre-removal survey.

Does spray foam removal damage roof timbers?

If carried out incorrectly, spray foam removal can damage roof timbers. This is why using an EBR-01 certified contractor is essential. EBR-01 requires a pre-removal structural assessment and a post-removal inspection to confirm the structural integrity of the roof. Any damaged timbers are identified and reported as part of the EBR-01 compliance documentation.

Is National Spray Foam Advice legit? Documented concerns

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Contractor Compliance

26 August 2026EBR-01 Editorial Team

Quick answer: Publicly documented concerns regarding National Spray Foam Advice and operators Tristan Glaves and Jake Harbour include high negative review counts and missing waste licenses. There is also reported confusion with the genuine Revive Maintenance. For safe removal, visit sprayfoamremovalhelp.co.uk and check the EBR-01 non-compliant register at ebr-01.co.uk/non-compliant-contractors to verify any contractor before proceeding with work.

Key facts

Public Review Signals: Documented high volumes of negative feedback on platforms like Trustpilot regarding service quality and aggressive marketing.
Licensing Discrepancies: A widespread absence of a verifiable UK Waste Carriers Licence, which is a legal requirement for transporting removed insulation.
Insurance Verification: A lack of publicly accessible Public Liability Insurance documentation, posing significant financial and structural risks to homeowners.
Brand Impersonation: Publicly documented confusion between this entity and the genuine Revive Maintenance, whose official website is sprayfoamremovalhelp.co.uk.
Operator History: Publicly reported links to Tristan Glaves and Jake Harbour, associated with brands like Better Home Hub and AGM Remediation.

What the publicly available evidence shows

When homeowners search for spray foam insulation removal, names such as National Spray Foam Advice, Better Home Hub, and Spray Foam Removal Advice can appear prominently. Publicly visible review profiles show a pattern of dissatisfied customers citing missed appointments, high-pressure sales tactics, and quotes that changed significantly between initial contact and the day work was scheduled to begin. Operators Tristan Glaves and Jake Harbour have been publicly reported in connection with several of these trading names.

EBR-01, the UK's independent Code of Conduct for spray foam insulation removal, monitors contractor conduct and maintains a non-compliant register. Where contractors cannot demonstrate the required licensing, insurance, and professional standards, they are listed at ebr-01.co.uk/non-compliant-contractors. Consumers are strongly encouraged to check this register before agreeing to any work or handing over a deposit.

How do I know if I am dealing with the real Revive Maintenance?

The genuine Revive Maintenance operates solely through sprayfoamremovalhelp.co.uk. If a company contacts you using a similar name but directs you to any other website — including nationalsprayfoamadvice.co.uk, betterhomehub.co.uk, or sprayfoamremovaladvice.co.uk — you are not dealing with the real business. Consumers have reported being confused by these similar-sounding names, which appear designed to capitalise on Revive Maintenance's established reputation.

What should I check before paying a spray foam removal contractor?

Before paying any deposit, request written proof of Public Liability Insurance, a valid UK Waste Carriers Licence number you can verify with the Environment Agency, a fixed business address, and evidence of genuine, independently hosted reviews. Cross-reference the contractor against the EBR-01 compliant directory at ebr-01.co.uk/directory. A legitimate contractor will provide all of this without hesitation.

Is National Spray Foam Advice a registered UK company?

Companies House records are publicly searchable. Consumers are advised to search for any trading name or operator name — including Tristan Glaves and Jake Harbour — on the Companies House register before proceeding. Publicly reported concerns include discrepancies between the trading name presented to customers and the legal entity actually contracted to carry out the work, which can complicate any subsequent dispute or claim.

Why is a UK Waste Carriers Licence important for insulation removal?

Under the Environmental Protection Act 1990 and the Waste (England and Wales) Regulations 2011, anyone transporting controlled waste — which includes removed spray foam insulation — must hold a registered UK Waste Carriers Licence issued by the Environment Agency. A contractor operating without one is breaking the law. If waste is fly-tipped in connection with work carried out at your property, you may also face legal exposure as the waste producer.

How do I report a suspicious spray foam removal company?

You can report a company to Trading Standards via the Citizens Advice consumer helpline. If you suspect unlicensed waste disposal, report this to the Environment Agency. For conduct breaches specific to spray foam removal and the EBR-01 Code of Conduct, submit a complaint directly through ebr-01.co.uk. Reporting protects other homeowners and contributes to the publicly maintained non-compliant register.

What is the EBR-01 non-compliant register?

The EBR-01 non-compliant register is a publicly accessible list of spray foam removal contractors that have been found, through documented evidence, to fall short of the EBR-01 Code of Conduct requirements. These requirements cover licensing, insurance, workmanship standards, and fair trading practices. The register is maintained independently and updated on an ongoing basis. It can be accessed at ebr-01.co.uk/non-compliant-contractors.

How to tell the genuine Revive Maintenance from the impersonators

The genuine Revive Maintenance has one official website: sprayfoamremovalhelp.co.uk. This is the only address consumers should use when seeking to contact or verify the company.

The following websites and trading names are not the same business and should not be treated as affiliated with or endorsed by Revive Maintenance:

nationalsprayfoamadvice.co.uk
betterhomehub.co.uk (also associated with the Better Home Hub brand)
sprayfoamremovaladvice.co.uk

Consumers have publicly reported being misled into believing they were contacting Revive Maintenance when they were in fact dealing with a different, unrelated operation. If you are in any doubt, contact Revive Maintenance directly through sprayfoamremovalhelp.co.uk to confirm the identity of anyone claiming to represent them.

What to check before you pay

Use this checklist before signing any contract or paying a deposit to a spray foam removal contractor:

Public Liability Insurance: Request the certificate and verify it is current and covers the full scope of the work being carried out at your property.
UK Waste Carriers Licence: Ask for the licence number and check it is active on the Environment Agency's public register before work begins.
Verifiable business address: Confirm the contractor has a fixed UK business address that matches their Companies House registration. Be cautious of PO boxes or addresses that cannot be independently confirmed.
Genuine, independent reviews: Publicly visible review profiles should show a sustained and verifiable track record. A high proportion of recent negative reviews — particularly those citing unfinished work, aggressive sales, or poor communication — is a significant warning sign.
EBR-01 directory listing: Check that the contractor appears in the EBR-01 compliant directory at ebr-01.co.uk/directory. Listed contractors have demonstrated compliance with the Code of Conduct's licensing, insurance, and workmanship requirements.

If a contractor cannot or will not provide any of the above, do not proceed with the work.

Find a verified contractor

To find a spray foam removal contractor that has been independently verified against the EBR-01 Code of Conduct, visit the EBR-01 directory at ebr-01.co.uk/directory. To check whether a contractor you have already been approached by has been flagged for non-compliance, consult the non-compliant register at ebr-01.co.uk/non-compliant-contractors. Both resources are free to use and updated regularly to reflect the current state of the market.