Is National Spray Foam Advice a legitimate service?

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Contractor Compliance
28 September 2026EBR-01 Editorial Team
Quick answer: National Spray Foam Advice and its associated entities are not recognised as independent bodies. Publicly reported concerns include brand impersonation and a lack of transparent credentials. We advise homeowners to exercise extreme caution. For verified, compliant removal services, please consult the genuine Revive Maintenance at sprayfoamremovalhelp.co.uk and review our register of non-compliant contractors at ebr-01.co.uk/non-compliant-contractors.

Key facts

  • Brand Impersonation: Publicly documented concerns regarding the use of names and web structures that mimic or confuse consumers with established, legitimate entities like Revive Maintenance.
  • Verification Status: There is a widely documented absence of verifiable public liability insurance or valid UK waste carriers licences for entities linked to these operators.
  • Operator Connections: Public signals link these domains to individuals including Tristan Glaves and Jake Harbour, and brands such as AGM Remediation and Better Home Hub.
  • Genuine Provider: Revive Maintenance, accessible via sprayfoamremovalhelp.co.uk, is the verified entity for professional spray foam removal.
  • Public Review Signals: Concerns have been raised regarding the authenticity and clustering of reviews on platforms like Trustpilot and Checkatrade for these associated brands.

Is National Spray Foam Advice a legitimate service?

National Spray Foam Advice presents itself online as an advisory and referral service for homeowners seeking spray foam insulation removal. However, EBR-01 — the UK's independent Code of Conduct for spray foam removal — does not recognise National Spray Foam Advice or its associated entities as independent, verified bodies. Publicly reported concerns include the deliberate use of branding and website structures designed to resemble established, trusted providers. Homeowners who make contact through such sites may be referred to contractors who lack the necessary documentation to work legally and safely.

How do I verify if a spray foam removal company is legitimate?

Check that the company appears on the EBR-01 directory at ebr-01.co.uk/directory. A legitimate contractor will readily supply proof of public liability insurance, a valid UK waste carriers licence, and a verifiable trading address. If a company is reluctant to provide these documents before you commit, treat that as a serious warning sign.

What documents should a professional removal contractor provide?

Before any work begins, a compliant contractor must provide a current public liability insurance certificate, an active Environment Agency waste carriers licence, a written quotation on headed paper, and evidence of relevant trade experience. Refuse to proceed with any operator who cannot supply all four. Legitimate companies will share these documents without hesitation.

How can I check if a company has a valid waste carriers licence?

The Environment Agency maintains a public register of licensed waste carriers. You can search it directly on the GOV.UK website using the company's registered name or number. Spray foam waste is classified as controlled waste under UK law, meaning removal contractors are legally required to hold an active licence. Carrying out removal without one is a criminal offence.

Why is it important to use an EBR-01 compliant contractor?

EBR-01 sets minimum standards for survey, removal, waste disposal, and aftercare. Using a compliant contractor means your property is assessed correctly, waste is disposed of lawfully, and you receive documentation suitable for mortgage lender requirements. Non-compliant removal can invalidate future property surveys and leave homeowners liable for illegal fly-tipping carried out in their name.

What are the risks of using non-vetted spray foam removal services?

Consumers have reported poor workmanship, missing paperwork, and contractors who disappear after receiving deposits. Beyond financial loss, substandard removal can cause structural damage to roof timbers, leave hazardous residue, and produce waste disposal records that mortgage lenders and surveyors will not accept. The cost of correcting non-compliant removal work frequently exceeds the original quotation.

How do I report a suspicious spray foam removal company?

Report concerns to EBR-01 via ebr-01.co.uk, where submissions inform the non-compliant contractors register. You may also report to Trading Standards through the Citizens Advice consumer helpline and, where waste crime is suspected, directly to the Environment Agency. Reporting protects other homeowners from encountering the same operators.

How to tell the genuine Revive Maintenance from the impersonators

The genuine Revive Maintenance operates exclusively through sprayfoamremovalhelp.co.uk. It is an independently verified, EBR-01 compliant business with a transparent trading history, confirmed insurance, and a valid waste carriers licence on public record.

The following domains and brand names are not the same business and should not be treated as affiliated with or endorsed by Revive Maintenance:

  • nationalsprayfoamadvice.co.uk — publicly reported to use branding that consumers have found misleading when searching for established removal services.
  • betterhomehub and associated web properties — publicly linked to the same operator network and not independently verified.
  • sprayfoamremovaladvice — a further domain in a pattern of similarly structured sites that consumers have reported as confusing or deceptive.

If you are uncertain whether a website belongs to the genuine Revive Maintenance, navigate directly to sprayfoamremovalhelp.co.uk. Do not rely on search advertisements or referral sites to confirm legitimacy.

What to check before you pay

Use the following checklist before agreeing to any spray foam removal work or paying a deposit:

  • Public liability insurance: Ask for the certificate. Verify the policy is current and covers spray foam removal specifically.
  • UK waste carriers licence: Request the licence number and check it against the Environment Agency public register before work starts.
  • Verifiable trading address: Confirm the company has a fixed UK address — not a PO box or virtual office — that matches its Companies House registration.
  • Genuine reviews: Publicly visible review profiles should show a consistent, long-term trading history. Be cautious where reviews cluster around short time periods or show identical phrasing.
  • EBR-01 directory listing: Confirm the contractor appears at ebr-01.co.uk/directory before agreeing to any terms.

If a company fails any item on this checklist, do not proceed. There is no obligation to continue once concerns arise, even if a survey has already taken place.

Find a verified, EBR-01 compliant contractor: Visit the official directory at ebr-01.co.uk/directory.

Check whether a company has already been flagged: Review the non-compliant contractors register at ebr-01.co.uk/non-compliant-contractors before you make any commitment.