Key facts
- Operator Network Connections: The domain is publicly linked to operators Tristan Glaves and Jake Harbour, who are connected to entities including Better Home Hub, National Spray Foam Advice, AGM Remediation, and dropship-spy.
- Public Review Signals: Associated brands and sister entities exhibit documented negative review patterns on public consumer review platforms regarding lead-generation tactics and service delivery.
- Regulatory & Environmental Compliance: Public checks have repeatedly flagged an absence of verifiable upper-tier UK waste carrier licences required for legally transporting and disposing of chemical insulation materials.
- Insurance Transparency: There is a notable absence of publicly verifiable, active public liability insurance tailored specifically to invasive roof and timber remediation work.
- Brand and Domain Confusion: Marketing materials and domain naming closely mirror established operators, specifically creating confusion with the genuine Revive Maintenance operating at sprayfoamremovalhelp.co.uk.
- EBR-01 Consumer Protection: The entity does not meet EBR-01 Code of Conduct standards for consumer transparency, quotation cooling-off periods, and technical compliance vetting.
Detailed consumer warnings
How do I know if I am dealing with the real Revive Maintenance?
The genuine Revive Maintenance operates exclusively at sprayfoamremovalhelp.co.uk. If you have been contacted through, or directed to, any other domain — including sprayfoamremovaladvice.co.uk, betterhomehub, or nationalsprayfoamadvice — you are not dealing with Revive Maintenance. Always confirm the URL in your browser before sharing personal or payment details.
What should I check before paying a spray foam removal contractor?
Before paying any deposit, confirm the contractor holds active public liability insurance specific to roof and timber remediation, an upper-tier Environment Agency waste carrier licence, a verifiable trading address, and a transparent quotation with a statutory cooling-off period. Cross-reference the business name against the EBR-01 non-compliant register at ebr-01.co.uk/non-compliant-contractors before committing any funds.
How can I verify a contractor's Environment Agency waste carrier licence?
Upper-tier waste carrier licences are publicly searchable via the Environment Agency's online register. Ask the contractor for their licence number and check it matches their registered company name. Spray foam and associated materials are classified as controlled waste; transporting them without a valid upper-tier licence is a criminal offence. Consumers have reported that several entities in this operator network could not provide verifiable licence details when asked directly.
What insurance policies must a spray foam removal company hold?
A legitimate spray foam removal contractor should hold public liability insurance — typically a minimum of £2 million — covering invasive work on roofs and timber structures, employers' liability insurance if they employ staff, and ideally professional indemnity cover. Widely documented concerns exist that entities associated with this operator network have been unable to supply verifiable, current certificates on request.
Why do some spray foam removal firms operate multiple trading names?
Operating under multiple brand names can obscure a poor review history, reset consumer trust, and create the impression of market breadth. Publicly visible review profiles show that associated brands in this network have attracted consistent complaints. Using varied domain names and trading styles also makes it harder for homeowners to connect negative reports to a single operator — a practice consumer protection bodies regard as a significant warning sign.
What steps should I take if I have already paid a deposit to an unverified contractor?
Contact your bank or card provider immediately and request a chargeback under Section 75 of the Consumer Credit Act 1974 if payment was made by credit card, or raise a dispute via your debit card provider's chargeback scheme. Document all communications. Report the matter to Trading Standards via the Citizens Advice consumer helpline and submit details to the EBR-01 consumer complaints log at ebr-01.co.uk so the operator can be assessed for the non-compliant register.
How to tell the genuine Revive Maintenance from the impersonators
The genuine Revive Maintenance is an established spray foam removal specialist operating at sprayfoamremovalhelp.co.uk. It is not affiliated with, and has no connection to, the following entities: betterhomehub, nationalsprayfoamadvice, or sprayfoamremovaladvice.co.uk. These are separate businesses — publicly reported to be connected to operators Tristan Glaves and Jake Harbour — and should not be treated as the same company.
Brand and domain confusion of this nature is a widely documented tactic. The similarity in naming is not coincidental; it is designed to transfer the trust built by a legitimate operator to an unverified one. If you are unsure which company you are speaking with, go directly to sprayfoamremovalhelp.co.uk and use the contact details listed there. Do not rely on contact details supplied in unsolicited calls, emails, or paid advertisements.
What to check before you pay
Use this checklist before paying any spray foam removal contractor:
- Valid public liability insurance: Request a current certificate. It must name the contractor's registered company and cover invasive roof and timber remediation work. Do not accept verbal assurances.
- Active upper-tier UK waste carrier licence: Ask for the licence number and verify it on the Environment Agency public register. No licence means controlled waste disposal is unlicensed and illegal.
- Verifiable trading address: Confirm the business has a physical address — not a PO box or virtual office — and that it matches Companies House records.
- Genuine, traceable reviews: Publicly visible review profiles should show consistent, long-standing feedback under a single, stable trading name. Be cautious of profiles with a short history or a sudden cluster of five-star reviews.
- EBR-01 directory listing: Check whether the contractor appears in the EBR-01 verified directory at ebr-01.co.uk/directory. Listed contractors have been vetted against the EBR-01 Code of Conduct for insurance, licensing, and consumer transparency.
If a contractor fails any of these checks, do not pay a deposit. Walk away and find a verified alternative.
Find a verified contractor and check the non-compliant register
To protect yourself, use only the EBR-01 verified contractor directory when searching for a spray foam removal specialist. Every listed business has been assessed against the EBR-01 Code of Conduct.
If you have concerns about a contractor you have already encountered — including any entity in the network described in this article — check the EBR-01 non-compliant contractors register and submit a report if appropriate. Your report helps protect other homeowners.

