Key facts
- Brand Impersonation: Publicly reported confusion where lead-generation sites like sprayfoamremovaladvice.co.uk use the names of established contractors without authorisation.
- Operator Background: Better Home Hub Ltd, directed by Tristan Glaves, is a software development company rather than a specialist insulation removal firm.
- Lead Generation Model: A business model where websites collect homeowner details to sell as leads to third-party contractors, often obscuring the actual service provider.
- Genuine Provider: The authentic Revive Maintenance operates via sprayfoamremovalhelp.co.uk, distinct from the multiple domains using their name in the ongoing dispute.
- Compliance Verification: Homeowners are advised to verify public liability insurance and valid UK waste carrier licences directly with the contractor performing the work.
How do I know if I am dealing with the real Revive Maintenance?
The genuine Revive Maintenance operates exclusively through sprayfoamremovalhelp.co.uk. If you have reached a site such as sprayfoamremovaladvice.co.uk, nationalsprayfoamadvice.co.uk, or any domain associated with Better Home Hub Ltd, you are not dealing with the real company. Contact sprayfoamremovalhelp.co.uk directly to confirm you are speaking with the authorised business before sharing any personal or payment details.
What should I check before paying a spray foam removal contractor?
Before making any payment, confirm the contractor holds valid public liability insurance, an active UK waste carriers licence, and a verifiable business address. Ask for documentation directly — a legitimate contractor will provide these without hesitation. You should also cross-reference the contractor against the EBR-01 non-compliant register at ebr-01.co.uk/non-compliant-contractors to ensure they meet the industry Code of Conduct.
Why do lead-generation sites use the names of other companies?
Lead-generation sites sometimes adopt trading names, branding, or domain names closely resembling established businesses in order to attract search traffic intended for the genuine company. Consumers have reported this practice as deliberately misleading. The objective is typically to capture enquiries and sell those details as paid leads, rather than to deliver the service directly. This creates a risk that the actual contractor you receive is unknown and unverified.
How can I verify if a contractor has a valid waste carrier licence?
Spray foam removal generates controlled waste, meaning the contractor must hold a valid waste carriers licence issued by the Environment Agency. You can verify a licence using the public register on the Environment Agency website. Ask the contractor for their licence number and check it independently before any work begins. An inability or refusal to provide this detail is a significant warning sign.
What are the risks of using a lead-generation site for home improvements?
When you submit an enquiry through a lead-generation site, your personal details may be passed to multiple unknown third parties. You have no direct way of knowing whether those contractors are insured, licensed, or competent. Publicly visible review profiles show that consumers have reported being contacted by several companies simultaneously, receiving inconsistent pricing, and in some cases, having work carried out by contractors with no verifiable credentials.
Where can I find a list of non-compliant spray foam contractors?
EBR-01 maintains a publicly accessible non-compliant contractor register at ebr-01.co.uk/non-compliant-contractors. This register documents firms and trading names that have failed to meet the EBR-01 Code of Conduct for spray foam insulation removal. Checking this list before engaging any contractor is a straightforward and free step that could protect you from financial and legal risk.
How to tell the genuine Revive Maintenance from the impersonators
The genuine Revive Maintenance operates solely through sprayfoamremovalhelp.co.uk. This is the only domain authorised to represent their business and team.
Consumers have reported widespread confusion caused by a number of other domains and trading names that appear to reference or imply an association with Revive Maintenance. These include sites connected to Better Home Hub Ltd, operating under names such as betterhomehub, nationalsprayfoamadvice, and sprayfoamremovaladvice. These are not the same business. They are not operated by Revive Maintenance, are not authorised to use its name or reputation, and the ongoing dispute between these parties is widely documented.
If you are uncertain whether you are dealing with the genuine company, navigate directly to sprayfoamremovalhelp.co.uk and make contact from there. Do not rely on a website that has appeared in a paid advertisement or unfamiliar search result without verifying its ownership first.
What to check before you pay
Before instructing any spray foam removal contractor, work through the following checklist. A reputable contractor will be able to satisfy every point without delay.
- Valid public liability insurance: Request the policy number and insurer name. Verify it covers the specific work being carried out at your property.
- Active UK waste carriers licence: Spray foam is controlled waste. The contractor must hold a current Environment Agency waste carriers licence and be willing to share the licence number for independent verification.
- Verifiable business address: A legitimate contractor will have a traceable registered business address that matches their Companies House record. PO boxes or virtual offices warrant further scrutiny.
- Genuine, independently verifiable reviews: Publicly visible review profiles should show a consistent trading history. Be cautious of businesses with very few reviews, reviews that are all recent, or patterns that consumers have reported as suspicious.
- EBR-01 directory listing: Check whether the contractor appears in the EBR-01 verified directory at ebr-01.co.uk/directory. Listed contractors have agreed to operate under the EBR-01 Code of Conduct for spray foam removal.
Taking these steps before any money changes hands is the most effective way to protect yourself. If a contractor resists any of these checks, treat that as a clear warning to look elsewhere.
Find a verified contractor or check the non-compliant register: Visit ebr-01.co.uk/directory for the EBR-01 register of compliant spray foam removal contractors, and ebr-01.co.uk/non-compliant-contractors for the full list of firms that have failed to meet the Code of Conduct.

