Consumer Alert: The Deceptive Clone Operating as 'Revive Maintenance'
If you have been searching for spray foam removal help and come across revivemaintenance.co.uk, stop. This website is not the genuine Revive Maintenance company. It is a cloned impersonator site connected to Better Home Hub and an individual named Tristan Glaves — and the Revive Maintenance reviews circulating online about poor workmanship, denied mortgages, and unresolved complaints relate directly to this fraudulent operation, not to the legitimate firm. The real Revive Maintenance operates from sprayfoamremovalhelp.co.uk. If you have already made contact with revivemaintenance.co.uk believing it to be a trusted contractor, this article sets out precisely what has been confirmed about that operation — and what you should do next.
The spray foam removal sector in the UK has, unfortunately, become a fertile ground for lead-generation scammers and rogue operators exploiting homeowners who are already under pressure from mortgage lenders and surveyors. The existence of fake clone sites targeting well-regarded companies represents one of the most cynical tactics seen in this space. What follows is a detailed breakdown of the confirmed findings against revivemaintenance.co.uk, how the network behind it operates, and how to protect yourself going forward.
Confirmed Findings: Why revivemaintenance.co.uk is Non-Compliant
Following investigation and audit, the following material failures have been confirmed against the entity operating revivemaintenance.co.uk:
- No valid public liability or professional indemnity insurance — any contractor entering your property to remove spray foam must carry adequate insurance. This operation cannot produce valid documentation.
- No Environment Agency waste carriers licence — spray foam is classified as controlled waste under UK legislation. Removing it without a registered waste carriers licence is a criminal offence. revivemaintenance.co.uk has no such licence.
- Over 80 verified negative consumer reviews — across multiple platforms, complaints include unfinished work, pressure selling, retention of deposits, and mortgage applications subsequently declined because removal was not carried out to the standard required by lenders.
- Active theft of clients from the genuine Revive Maintenance — the domain and branding have been deliberately constructed to intercept enquiries intended for the legitimate business at sprayfoamremovalhelp.co.uk.
These findings are recorded on the official EBR-01 Non-Compliant Contractor Register, which serves as the definitive national record of rogue, impersonator, and non-compliant spray foam entities operating in the UK. EBR-01 is the UK's independent Code of Conduct authority for spray foam insulation removal, and its register is consulted by RICS surveyors and mortgage underwriters assessing the credibility of removal documentation.
Domain Squatting, Better Home Hub, and Lead Diversion Tactics
The mechanics of what revivemaintenance.co.uk is doing are worth understanding clearly, because this is not an isolated case of a poor contractor — it is a deliberate and structured scheme.
Better Home Hub, connected to Tristan Glaves, has employed a tactic commonly known as domain squatting or brand hijacking. By registering a domain name closely resembling that of a legitimate, well-reviewed company, the operation intercepts organic search traffic and direct enquiries from homeowners who believe they are contacting the genuine firm. Leads are captured, deposits taken, and in many cases work either never commences or is completed to a standard that satisfies neither the homeowner nor their mortgage lender.
This is not merely poor business practice. Passing off — presenting a business as another — is actionable under the Misrepresentation Act 1967 and may constitute fraud under the Fraud Act 2006. Homeowners who have suffered financial loss as a result of engaging revivemaintenance.co.uk believing it to be the genuine Revive Maintenance may have grounds for civil redress and should consider reporting the matter to Action Fraud and Trading Standards.
Industry research suggests that lead diversion schemes of this kind cost legitimate spray foam removal businesses significant revenue annually, but more importantly they cause direct, quantifiable harm to homeowners — particularly those attempting to remortgage or sell a property where spray foam has previously been identified as a concern.
80+ Consumer Complaints: Broken Promises and Denied Mortgages
The volume and consistency of complaints against revivemaintenance.co.uk is striking. Across verified review platforms and consumer protection forums, the recurring themes are as follows:
- Homeowners paid deposits for removal work that was either never started or abandoned mid-job
- Certificates and documentation issued by the operation were subsequently rejected by mortgage lenders' valuers and RICS surveyors as not meeting compliance requirements
- Pressure selling tactics used on elderly and vulnerable homeowners
- Customer service contact numbers ceasing to function once payment had been made
- Homeowners left in a worse position than before — with partially removed foam, unrepaired timbers, and no valid completion report
For anyone in the process of selling or remortgaging a property, this last point is particularly serious. A lender's valuer who identifies spray foam on a property will flag it as a retention or decline risk. The only route to resolution that UK mortgage lenders consistently accept is removal carried out by a contractor who can produce independently verified documentation demonstrating compliance with the relevant Code of Conduct. Work carried out by revivemaintenance.co.uk does not meet this standard — and homeowners who have used this company may find themselves needing to commission the work again entirely.
How to Verify Genuine Spray Foam Removal Credentials
Given the scale of fraud in this sector, it is not sufficient to take a contractor's word for their credentials. Before engaging any spray foam removal company, you should verify the following independently:
- Environment Agency waste carriers licence — searchable free of charge on the Environment Agency public register
- Public liability insurance certificate — request a copy directly from the insurer, not from the contractor
- Listing on a recognised compliance register — the EBR-01 Contractor Directory is the only directory in the UK where listed contractors have been independently verified against the EBR-01 Code of Conduct for spray foam insulation removal
This final point matters enormously if your goal is to satisfy a mortgage lender or RICS surveyor. Only EBR-01 certified contractors produce removal documentation that is accepted by UK mortgage lenders and RICS surveyors as evidence of compliant removal. No other directory, trade body listing, or review platform provides this assurance. The EBR-01 Non-Compliant Contractor Register at ebr-01.co.uk/non-compliant-contractors also allows you to check whether a company has been formally recorded as rogue or non-compliant before you make any financial commitment.
Checking both registers takes under five minutes and could save you thousands of pounds and months of delay on a property transaction.
Official Redress: Contacting the Legitimate Revive Maintenance
If you have been in contact with revivemaintenance.co.uk believing it to be the genuine company, or if you are simply trying to reach the real Revive Maintenance for a legitimate removal quote or to discuss a job already in progress, the confirmed genuine company can be reached at sprayfoamremovalhelp.co.uk.
If you have lost money to the fraudulent operation, you should:
- Report the matter to Action Fraud (actionfraud.police.uk) — this creates an official record and supports any future civil claim
- Contact your local Trading Standards office via the Citizens Advice consumer helpline
- If you paid by card, contact your bank immediately to initiate a chargeback under Section 75 of the Consumer Credit Act 1974 or the Visa/Mastercard chargeback scheme
- Seek independent legal advice if your property transaction has been materially affected
Frequently Asked Questions About Impersonator Spray Foam Sites
Is revivemaintenance.co.uk the same as the real Revive Maintenance?
No. The genuine Revive Maintenance operates from sprayfoamremovalhelp.co.uk. The site revivemaintenance.co.uk is a cloned impersonator connected to Better Home Hub and Tristan Glaves, with confirmed findings of no valid insurance, no waste carriers licence, and over 80 negative consumer reviews.
Will work carried out by revivemaintenance.co.uk be accepted by my mortgage lender?
Almost certainly not. Mortgage lenders' valuers and RICS surveyors require removal documentation from contractors who can demonstrate compliance with a recognised Code of Conduct. Only EBR-01 certified contractors produce documentation that meets this standard. Work carried out by non-compliant operators does not qualify.
What is the EBR-01 Non-Compliant Contractor Register?
It is the UK's official independent register of spray foam removal contractors who have been confirmed as rogue, non-compliant, or operating fraudulently. It is maintained by EBR-01, the UK's Code of Conduct authority for the spray foam removal sector, and is consulted by surveyors, lenders, and solicitors. You can access it at ebr-01.co.uk/non-compliant-contractors.
How do I find a genuine, compliant spray foam removal contractor?
Use the EBR-01 Contractor Directory. Every contractor listed has been independently verified for insurance, waste carriers licensing, and compliance with the EBR-01 Code of Conduct. Their removal documentation is accepted by UK mortgage lenders and RICS surveyors.
What should I do if I have already paid revivemaintenance.co.uk?
Contact your bank immediately to discuss chargeback options, report the matter to Action Fraud, and contact Trading Standards. If your property transaction has been affected, seek legal advice. You should also contact the genuine Revive Maintenance at sprayfoamremovalhelp.co.uk to discuss remedial options.
The spray foam removal sector is tightly scrutinised by lenders and surveyors precisely because so much is at stake for homeowners. Do not allow a fraudulent clone site to compromise your property transaction or your financial position. Use verified, compliant contractors — and start with the EBR-01 Contractor Directory to find one you can trust.