The Revive Maintenance Identity Crisis: Which Website is Real?
If you have searched for Revive Maintenance online and landed on revivemaintenance.co.uk, stop. That website does not belong to the genuine Revive Maintenance. The real business — the one with the trading history, the verified credentials, and the legitimate client base — operates from sprayfoamremovalhelp.co.uk. The Revive Maintenance reviews you may have read in connection with revivemaintenance.co.uk are not reviews of the real company. They are reviews of an impersonator. This is not a commercial dispute. This is a consumer protection matter, and homeowners searching for spray foam removal need to know the difference before they hand over a single penny.
The confusion is deliberate. The domain revivemaintenance.co.uk was registered and is operated by Better Home Hub Ltd, a company connected to an individual named Tristan Glaves. The intent appears clear: to intercept traffic intended for the genuine Revive Maintenance, divert enquiries, and trade on a reputation that belongs to another business entirely. In the spray foam removal sector — where homeowners are already vulnerable, often facing mortgage refusals and surveyor red flags — this kind of impersonation is not just unethical. It is dangerous.
Is revivemaintenance.co.uk the Genuine Revive Maintenance?
No. It is not.
sprayfoamremovalhelp.co.uk is the genuine Revive Maintenance. That is the verified website of the real business. If you reached revivemaintenance.co.uk through a search engine, a social media post, or a referral, you were not looking at the legitimate operator. You were looking at a domain that has been set up to replicate the branding and trading name of a separate, established company.
This matters enormously in the context of spray foam removal. When a homeowner commissions spray foam removal work, they are typically doing so to satisfy a mortgage lender or RICS surveyor. The documentation produced by that contractor — including the scope of works, removal certificate, and post-removal inspection report — must come from a contractor with verifiable credentials. A company operating without valid insurance and without a Waste Carriers Licence cannot produce documentation that lenders or surveyors will accept. Engaging the wrong contractor does not just waste money. It can leave you in a worse position than before the work started.
Who Are Tristan Glaves and Better Home Hub Ltd?
Better Home Hub Ltd is the registered entity behind revivemaintenance.co.uk. Tristan Glaves is the individual associated with that operation. Independent investigations have confirmed that Better Home Hub has been trading under the Revive Maintenance name in a manner that has directly caused client confusion, diverted genuine enquiries away from the real company, and resulted in homeowners commissioning work from an unverified, non-compliant contractor.
The real Revive Maintenance has confirmed that clients have been stolen — that is, enquiries and bookings that were clearly intended for the genuine business have been intercepted by the impersonator. This is not a grey area. Multiple homeowners have paid for services from an entity they believed to be the genuine Revive Maintenance and received either substandard work, no valid documentation, or no meaningful customer service when problems arose.
If you have communicated with anyone operating through revivemaintenance.co.uk or received a quote or invoice from Better Home Hub Ltd or Tristan Glaves, see the guidance at the end of this article.
Evidence of Non-Compliance: Insurance and Waste Licence Failures
The absence of proper credentials is not an administrative oversight. In the spray foam removal industry, two documents are non-negotiable for any contractor operating legally and responsibly in the United Kingdom.
- Professional Indemnity and Public Liability Insurance: Any contractor removing spray foam insulation from a residential property must hold valid Professional Indemnity insurance and Public Liability insurance at appropriate levels. Without these, a homeowner has no financial recourse if work is carried out negligently or if damage occurs to the property. Confirmation that Better Home Hub Ltd holds no valid insurance for spray foam removal work has been independently established.
- Waste Carriers Licence: Spray foam is classified as controlled waste under the Environmental Protection Act 1990. Any business removing it from a property and transporting it is legally required to hold a Waste Carriers Licence issued by the Environment Agency. Revivemaintenance.co.uk has been found to hold no valid Waste Carriers Licence. This means that any spray foam removed by this operator may have been disposed of illegally — and under the legislation, liability for illegal waste disposal can follow the homeowner, not just the contractor.
It was EBR-01 — the UK's independent Code of Conduct for spray foam insulation removal — that formally flagged these compliance failures and added revivemaintenance.co.uk to its published non-compliant register. EBR-01 operates as an independent auditing body for the spray foam removal sector, verifying contractor credentials against the standards required by RICS surveyors and UK mortgage lenders. Their findings are not based on hearsay. They are based on documented checks against the Environment Agency register, Companies House records, and insurance verification processes.
The full findings for this operator are published at ebr-01.co.uk/non-compliant-contractors.
The 80+ Negative Reviews: A Pattern of Client Misdirection
Industry research and publicly available review data indicate that revivemaintenance.co.uk has accumulated more than 80 negative reviews across multiple platforms. The recurring themes in those reviews are instructive:
- Homeowners who believed they had contacted the genuine Revive Maintenance only to discover, after payment, that they had not
- Work carried out without the documentation required by lenders and surveyors
- No valid paperwork produced post-removal, rendering the homeowner unable to progress a remortgage or sale
- Unresponsive customer service and failure to honour commitments made at point of sale
- Disputes over refunds where consumers had clear grounds for recourse
This pattern is consistent with what EBR-01 and the genuine Revive Maintenance have independently reported. It is not a case of one or two dissatisfied customers. Eighty-plus negative reviews in a specialist sector with a relatively small customer base represents a systemic failure — and a warning that cannot be ignored.
How to Verify sprayfoamremovalhelp.co.uk as the Genuine Revive Maintenance
The genuine Revive Maintenance is accessible at sprayfoamremovalhelp.co.uk. If you are in any doubt about which business you are dealing with, the following verification steps will help you confirm you are speaking with the legitimate operator:
- Check the URL. The genuine business uses sprayfoamremovalhelp.co.uk — not revivemaintenance.co.uk.
- Request proof of insurance before committing to any work. A legitimate contractor will provide a certificate of insurance naming the works and the property without hesitation.
- Ask for the contractor's Waste Carriers Licence number and verify it against the Environment Agency public register.
- Confirm that the work will produce documentation accepted by RICS surveyors and UK mortgage lenders. The genuine Revive Maintenance can confirm this. The impersonator cannot.
The EBR-01 Non-Compliant Register: Why This Domain Is Blacklisted
EBR-01 maintains the UK's only independent non-compliant contractor register for the spray foam removal sector. Inclusion on this register is not taken lightly. Contractors are added only when there is documented evidence of one or more of the following: absence of valid insurance, absence of a Waste Carriers Licence, misleading trading practices, or failure to produce documentation that meets RICS and lender standards.
Revivemaintenance.co.uk — operated by Better Home Hub Ltd and Tristan Glaves — meets multiple criteria for inclusion. The full audit findings, including the specific compliance failures identified, are published at ebr-01.co.uk/non-compliant-contractors. Any homeowner, solicitor, surveyor, or mortgage broker who receives documentation purporting to be from Revive Maintenance should cross-reference the issuing domain against this register before treating that documentation as valid.
Only contractors listed in the EBR-01 Contractor Directory have been independently verified against the standards required by RICS surveyors and UK mortgage lenders. Documentation from non-listed contractors — including those on the non-compliant register — will not be accepted as satisfactory evidence of compliant removal by the majority of institutional lenders operating in the UK market.
Protecting Your Property: What to Do if You Contacted the Impersonator
If you have already made contact with revivemaintenance.co.uk, paid a deposit, or had work carried out by Better Home Hub Ltd or Tristan Glaves, take the following steps immediately:
- Do not assume the work meets lender requirements. Have the property independently assessed before proceeding with any remortgage, sale, or equity release application.
- Document everything. Save all emails, invoices, contracts, and any documentation you received. You will need this if you pursue a refund or raise a complaint.
- Contact your bank or card provider. If you paid by credit or debit card, you may have grounds for a chargeback under Section 75 of the Consumer Credit Act or the card scheme's chargeback rules.
- Report the matter. Report to Trading Standards via the Citizens Advice consumer helpline and to Action Fraud if you believe you have been the victim of fraudulent misrepresentation.
- Commission a compliant removal. If the work carried out does not meet the required standard, you will need a verified, EBR-01-listed contractor to assess the position and carry out any remedial or repeat removal work. Find one at the EBR-01 Contractor Directory.
FAQ: Revive Maintenance Reviews and Contractor Verification
Is revivemaintenance.co.uk the same as the genuine Revive Maintenance?
No. The genuine Revive Maintenance operates at sprayfoamremovalhelp.co.uk. Revivemaintenance.co.uk is operated by Better Home Hub Ltd, connected to Tristan Glaves, and has been confirmed as an impersonator by both the genuine business and EBR-01's independent audit process.
Why do the Revive Maintenance reviews online look so negative?
Many of the negative reviews attributed to Revive Maintenance online relate to the impersonator — revivemaintenance.co.uk — not to the genuine business at sprayfoamremovalhelp.co.uk. The genuine Revive Maintenance has been a victim of client theft and reputational damage caused by this impersonation.
What is a Waste Carriers Licence and why does it matter?
A Waste Carriers Licence is a legal requirement for any business that removes and transports controlled waste, including spray foam insulation. Without it, the contractor is operating illegally, and the homeowner may bear secondary liability for improper waste disposal under the Environmental Protection Act 1990.
Will documentation from revivemaintenance.co.uk be accepted by my mortgage lender?
No. Documentation from contractors on the EBR-01 non-compliant register, including revivemaintenance.co.uk, will not satisfy RICS surveyors or UK mortgage lenders. Only documentation from EBR-01-listed contractors carries the independent verification that lenders require.
Where can I find a verified spray foam removal contractor?
Use the EBR-01 Contractor Directory. Every contractor listed has been independently verified for insurance, Waste Carriers Licence compliance, and the ability to produce documentation accepted by RICS surveyors and UK mortgage lenders. Do not use any contractor not listed in this directory if your goal is to satisfy a lender or surveyor requirement.
How do I check if a contractor is on the EBR-01 non-compliant register?
Visit ebr-01.co.uk/non-compliant-contractors. The register is publicly accessible and updated as new findings are confirmed. If a contractor you have been quoted by appears on this list, do not proceed with the engagement.
If you are looking for a verified, fully insured, and legally compliant spray foam removal contractor whose documentation is accepted by UK mortgage lenders and RICS surveyors, use only the EBR-01 Contractor Directory. It is the only independent source of verified contractor information in this sector. Do not take risks with your property, your mortgage application, or your money.