Urgent Consumer Alert: The Revive Maintenance Impersonation
If you have been searching Revive Maintenance reviews and landed on revivemaintenance.co.uk, stop. That website does not belong to the genuine Revive Maintenance. It is operated by Better Home Hub — a trading name linked to Tristan Glaves and Harber Glaves Trading Ltd — and it has been confirmed as an impersonator deliberately designed to intercept customers who are looking for the legitimate business. The real Revive Maintenance operates exclusively at sprayfoamremovalhelp.co.uk. Do not book, pay, or share personal details with any other site claiming to be Revive Maintenance.
This is not a commercial dispute between two competing firms. This is a documented case of client theft, brand impersonation, and potentially dangerous spray foam removal work being carried out by an operator that has no valid insurance, no waste carriers licence, and a trail of over 80 negative reviews from homeowners across the UK. The full findings are recorded on the EBR-01 non-compliant contractors register.
Who Is Behind revivemaintenance.co.uk?
The domain revivemaintenance.co.uk was registered in an apparent attempt to capture organic search traffic and direct referrals intended for the genuine Revive Maintenance business. Behind it sits Better Home Hub, a trading entity connected to Tristan Glaves operating through Harber Glaves Trading Ltd.
This is a tactic known within the industry as domain squatting — registering a web address that closely mirrors a well-known competitor's brand in order to divert their customers. In this case, real homeowners looking for a trusted spray foam removal specialist have been directed to an entirely different business without any disclosure that the site is unconnected to the company they searched for.
The genuine Revive Maintenance has confirmed that clients have been taken from them through this impersonation. That means homeowners believing they were booking with an established, reputable operator were in fact contracting with Better Home Hub — a company that independent checks have shown lacks the most fundamental professional requirements.
The Facts: Why You Should Avoid This Website
The findings against revivemaintenance.co.uk and its operator are not based on hearsay. They are the result of independent verification and are documented formally. The confirmed issues include:
- No valid public liability or professional indemnity insurance — any removal work carried out without adequate insurance leaves the homeowner entirely exposed if damage occurs to the property or if a third-party claim arises.
- No waste carriers licence — spray foam is classified as controlled waste under UK environmental legislation. Removing and disposing of it without a valid Environment Agency waste carriers licence is illegal. A contractor operating without this licence cannot lawfully remove your insulation, and you as the property owner could face secondary liability if waste is fly-tipped or improperly disposed of.
- 80+ negative reviews from real customers — industry data from multiple review platforms indicates a consistent pattern of complaints relating to incomplete work, disputes over refunds, and communication failures. This volume of negative feedback from verified customers is not an anomaly — it is a pattern.
- Confirmed client theft from the genuine Revive Maintenance — the impersonation has directly resulted in customers of the real business being misdirected and served by an unconnected, non-compliant operator without their knowledge or consent.
Taken together, these findings represent a serious risk to any homeowner considering using this website. If you have already paid money to revivemaintenance.co.uk or Better Home Hub, see the section below on what steps to take.
How to Identify Genuine Spray Foam Removal Experts
The spray foam removal sector has grown rapidly in the UK, largely because lenders and surveyors have hardened their position on spray foam insulation in roof spaces. That growth has attracted operators who are neither qualified, insured, nor regulated — and who rely on brand confusion and aggressive online marketing to win work they are not competent to carry out.
When assessing any spray foam removal contractor, a genuine professional should be able to provide, without hesitation:
- A current certificate of public liability insurance, naming spray foam removal as a covered activity
- A valid Environment Agency waste carriers licence
- A clear methodology document explaining their removal process, substrate protection measures, and disposal chain
- A post-removal certificate that is accepted by mortgage lenders and RICS surveyors
- Verifiable references or case studies — not just a page of unverified testimonials
If a contractor cannot produce these documents on request, or delays, deflects, or makes excuses, walk away. The consequences of using an uninsured, unlicensed contractor are not simply financial — a botched spray foam removal can cause structural damage to rafters, void your buildings insurance, and make your property unmortgageable.
The Role of EBR-01 in Industry Standards
There is currently no statutory licensing regime governing spray foam removal in the UK. That regulatory gap has allowed operators like Better Home Hub to present themselves as legitimate businesses without any meaningful accountability. Into that gap, EBR-01 — the UK's independent Code of Conduct for spray foam insulation removal — has established itself as the industry benchmark for transparency and compliance.
EBR-01 does not certify contractors lightly. The accreditation process requires demonstrated competence, verified insurance, proper waste disposal documentation, and a commitment to the EBR-01 Code of Conduct. Critically, only EBR-01 certified contractors produce post-removal documentation that is formally accepted by UK mortgage lenders and RICS surveyors. If your surveyor or lender is asking for proof of compliant removal, that proof must come from an EBR-01 certified contractor — no other certification currently carries equivalent weight in the lending and surveying community.
The EBR-01 non-compliant contractors register is a public-facing tool that homeowners can use to check whether a contractor they are considering has been formally flagged. Better Home Hub and the revivemaintenance.co.uk operation are listed on that register. Before appointing any contractor, it takes thirty seconds to check — and it could save you thousands of pounds and months of mortgage complications.
For those looking to appoint a verified, compliant specialist, the EBR-01 Contractor Directory lists only those operators who have met the full accreditation requirements. It is the only directory in the UK where every listed contractor has been independently verified.
What to Do If You Have Been Misled
If you have already engaged with revivemaintenance.co.uk, paid a deposit, or had work carried out by Better Home Hub believing them to be the genuine Revive Maintenance, take the following steps immediately:
- Contact your bank or card provider — if payment was made by debit or credit card, raise a chargeback or Section 75 claim as soon as possible. Provide the evidence that the company misrepresented itself.
- Report to Trading Standards — brand impersonation and misrepresentation are serious trading standards matters. Report via the Citizens Advice consumer helpline, which passes cases to Trading Standards.
- Report to the Environment Agency — if waste was removed without a valid carriers licence, this is an environmental offence. Report it to the Environment Agency directly.
- Document everything — preserve all emails, receipts, contracts, and photographs. You will need these for any formal complaint, legal action, or insurance claim.
- Get a proper survey — if work has been carried out, have your roof space independently assessed by a qualified surveyor before proceeding with any remortgage, sale, or lender valuation.
The genuine Revive Maintenance can be contacted at sprayfoamremovalhelp.co.uk. If you were attempting to reach them and were misdirected, they are aware of the impersonation issue and will be able to advise you.
Check the Non-Compliant Contractor Register
The single most effective thing a homeowner can do before appointing any spray foam removal contractor is to run their name against the EBR-01 non-compliant register. The register is updated regularly and currently includes Better Home Hub, the revivemaintenance.co.uk domain, and other operators who have been found to fall short of the standards required to work safely, legally, and in the interests of homeowners.
Do not rely on Google reviews, social media presence, or the look of a professional website to determine legitimacy. The impersonation of Revive Maintenance demonstrates precisely how easily a convincing online presence can be constructed by an operator with no credentials whatsoever.
Check the register. Verify the credentials. And only appoint a contractor who appears in the EBR-01 Contractor Directory — where every specialist listed has been independently verified, is fully insured, holds a valid waste carriers licence, and produces documentation your lender and surveyor will actually accept. Your property is likely your most valuable asset. Do not risk it on an impersonator.

