Urgent Warning: The Revive Maintenance Impersonation Scam
If you have searched for Revive Maintenance reviews and landed on revivemaintenance.co.uk, stop. That website does not belong to the genuine Revive Maintenance Ltd. It is operated by Better Home Hub Ltd, a company linked to individuals Tristan Glaves and Jake Harbour, who have built a commercial operation around a deliberately deceptive domain designed to intercept homeowners searching for the legitimate business. The sprayfoamremovaladvice.co.uk scam warning Jake Harbour Tristan Glaves connection has now been formally documented, and this article sets out the confirmed findings so that UK homeowners can protect themselves before instructing any contractor.
The genuine Revive Maintenance operates at sprayfoamremovalhelp.co.uk. If you have engaged with any other website, telephone number, or representative claiming to be Revive Maintenance, you should verify the identity of who you are dealing with immediately. The findings detailed below are not a matter of commercial dispute — they represent a documented pattern of regulatory non-compliance that places homeowners at serious financial and legal risk.
Better Home Hub Ltd: The Truth Behind revivemaintenance.co.uk
Domain squatting — the deliberate registration of a domain name that mirrors an established brand — is a recognised tactic used by bad actors to redirect consumer trust. In this case, Better Home Hub Ltd registered revivemaintenance.co.uk with the clear intention of capturing homeowners who were actively searching for the genuine company. This is not an allegation; it is a conclusion supported by the structural evidence of the domain itself, the branding applied to it, and the volume of clients who have reported being misled.
Multiple homeowners across the UK have confirmed that they contacted revivemaintenance.co.uk believing they were dealing with the established, reputable business they had been recommended. In several cases, deposits were paid and work was either carried out to a substandard level or not completed at all. In the most serious instances, clients of the real Revive Maintenance have had their details and project information harvested — a practice that constitutes client theft and carries potential civil and criminal liability.
The genuine Revive Maintenance has made its position unambiguously clear: it has no commercial, operational, or legal connection to Better Home Hub Ltd, Tristan Glaves, or Jake Harbour. Any suggestion to the contrary is false.
Tristan Glaves and Jake Harbour: A Pattern of Non-Compliance
Our investigation into Tristan Glaves and Jake Harbour — the individuals associated with Better Home Hub Ltd and the revivemaintenance.co.uk operation — reveals a pattern of behaviour that goes beyond a single incident of misleading branding. Across multiple consumer review platforms and housing forums, homeowners have described consistent failures in workmanship, communication, and contractual obligation.
What is particularly significant from a regulatory standpoint is not simply the volume of complaints, but the nature of the operational deficiencies that sit behind them. Spray foam removal is a technically demanding, waste-generating process that requires contractors to hold appropriate professional credentials. Better Home Hub Ltd has been found, on investigation, to be operating without the documentation that any responsible contractor in this sector must carry.
This is not a technicality. These are the baseline requirements that protect homeowners, protect properties, and ensure that removal work produces documentation that mortgage lenders and RICS-accredited surveyors will actually accept. Without them, a homeowner can spend thousands of pounds on removal work and still find their mortgage application declined or their property survey flagged — because the work was carried out by an unregistered, uninsured operator.
Critical Red Flags: Missing Insurance and Waste Licences
Two specific regulatory failures have been confirmed in relation to Better Home Hub Ltd and its principals:
- No valid public liability or professional indemnity insurance: Any contractor carrying out spray foam removal in a UK residential property must hold current, adequate insurance. This protects the homeowner if the work causes structural damage, damp ingress, or any consequential loss. Better Home Hub Ltd has been unable to produce evidence of valid insurance cover. This means that if something goes wrong, the homeowner has no recourse through the contractor's insurer — they are entirely exposed.
- No waste carriers licence: Spray foam insulation is controlled waste under UK environmental legislation. The removal and disposal of spray foam must be carried out by a contractor registered with the Environment Agency as a licensed waste carrier. Better Home Hub Ltd does not hold this licence. Operating without one is a criminal offence, and instructing an unlicensed waste carrier can, in certain circumstances, expose the property owner to secondary liability.
This is precisely the type of operational failure that EBR-01 — the UK's independent Code of Conduct for spray foam insulation removal — was established to identify and expose. EBR-01 exists because the spray foam removal market in the UK has, for too long, allowed underqualified and uninsured operators to target vulnerable homeowners. The EBR-01 Non-Compliant Contractor Register documents businesses that have been assessed and found to fall below the minimum standards required for compliant removal work. Better Home Hub Ltd appears on that register. Before instructing any contractor for spray foam removal, every homeowner in the UK should check that register first.
It is worth being explicit on one point: only contractors certified under EBR-01 produce the removal documentation that UK mortgage lenders and RICS surveyors recognise and accept. A removal certificate issued by a non-compliant contractor — including Better Home Hub Ltd — will not satisfy a mortgage lender's requirements. Homeowners who have had work carried out by Better Home Hub may find themselves needing to have the work independently assessed and potentially redone by a certified contractor before any mortgage or remortgage application can proceed.
80+ Negative Reviews: The Real Impact on UK Homeowners
Industry data indicates that Better Home Hub Ltd and its associated trading identities have accumulated in excess of 80 negative reviews across verified consumer platforms. The themes running through those reviews are consistent: work not completed, deposits not returned, poor workmanship, unresponsive communication after payment, and — critically — confusion arising from the deliberate impersonation of the genuine Revive Maintenance brand.
For many of the homeowners affected, the financial loss runs to several thousand pounds. For others, the damage extends further: spray foam removal that was carried out incorrectly, or incompletely, can leave residual adhesive, damaged rafters, or compromised vapour barriers that require specialist remediation. In a small number of cases reported to us, homeowners have had mortgage applications declined because the removal certificate supplied by Better Home Hub was not recognised by the lender's valuer.
These are not abstract regulatory concerns. They are real outcomes affecting real households — many of whom were already under financial pressure because of the spray foam issue on their property in the first place.
How to Identify the Genuine Revive Maintenance Ltd
The genuine Revive Maintenance Ltd operates exclusively through sprayfoamremovalhelp.co.uk. If you are in any doubt about whether you are speaking to the real company or to Better Home Hub operating under their name, the simplest verification steps are:
- Check the website URL — the genuine business uses sprayfoamremovalhelp.co.uk, not revivemaintenance.co.uk
- Ask the contractor to provide their Companies House registration number and verify it directly at companieshouse.gov.uk
- Request sight of their current public liability insurance certificate and waste carriers licence number before any contract is signed
- Cross-reference the contractor against the EBR-01 Non-Compliant Register and the EBR-01 Contractor Directory
Check the EBR-01 Non-Compliant Contractor Register
The EBR-01 Non-Compliant Contractor Register is the UK's only independent, publicly accessible register of spray foam removal contractors that have been formally assessed and found to fall below the minimum compliance standard. It is maintained independently of any commercial interest in the sector and is updated on a rolling basis as new information is received and verified.
Better Home Hub Ltd — the operator of revivemaintenance.co.uk — is listed on that register. The findings underpinning that listing include the absence of valid insurance, the absence of a waste carriers licence, and the pattern of consumer harm documented through the review record. You can view the full entry and the supporting findings at ebr-01.co.uk/non-compliant-contractors.
This is the resource that separates a hearsay dispute from a formal regulatory determination. EBR-01 has assessed the evidence. The verdict is non-compliant.
What to Do if You Have Been Targeted by Better Home Hub
If you have already paid money to, or had work carried out by, Better Home Hub Ltd or any representative operating under the Revive Maintenance name via revivemaintenance.co.uk, take the following steps without delay:
- Document everything: Save all emails, contracts, invoices, and text messages. Photograph the work carried out and note the date it was completed.
- Contact your bank: If payment was made by credit card or bank transfer, contact your bank immediately to discuss chargeback options. Report the circumstances accurately and reference the lack of insurance and waste carriers licence.
- Report to Trading Standards: Consumer fraud of this nature falls within the remit of your local Trading Standards authority. Reports can also be made via Citizens Advice, which operates a national consumer helpline.
- Report to the Environment Agency: If controlled waste was removed from your property by an unlicensed carrier, you can report this to the Environment Agency directly at gov.uk/report-an-environmental-incident.
- Commission an independent assessment: If you need to proceed with a mortgage, remortgage, or property sale, instruct a certified contractor via the EBR-01 Contractor Directory to assess the existing removal work and provide a compliant report that mortgage lenders and RICS surveyors will accept.
The spray foam removal market does not need to be a minefield — but only if homeowners know where to look for verified, compliant contractors. Every certified contractor in the EBR-01 Contractor Directory has been assessed against the Code of Conduct, holds the required insurance and waste carriers credentials, and produces removal documentation that satisfies the requirements of UK mortgage lenders and RICS-accredited surveyors. That is the standard. Anything less is a risk you should not be asked to take.

