Revive Maintenance Scam Warning: Avoid revivemaintenance.co.uk

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Contractor Compliance
16 October 2026EBR-01 Editorial Team

Urgent Consumer Alert: The Revive Maintenance Impersonation Scam

If you have been searching for Revive Maintenance reviews and landed on revivemaintenance.co.uk, stop. That website does not belong to the genuine Revive Maintenance business. It is operated by Better Home Hub and an individual named Tristan Glaves, and it has been confirmed as an impersonation of a legitimate, long-standing UK spray foam removal company. This is a direct consumer protection alert. If you have already made contact or paid a deposit through that site, you must take immediate steps to protect yourself — and you should report what has happened to Trading Standards without delay.

The genuine Revive Maintenance operates at sprayfoamremovalhelp.co.uk. Any other domain claiming to represent that business should be treated as fraudulent unless you have independently verified its legitimacy.

Who Is Behind revivemaintenance.co.uk?

The confirmed operator behind revivemaintenance.co.uk is Better Home Hub, with Tristan Glaves identified as the individual responsible for running this impersonation. This is not a case of a similarly named business causing accidental confusion. This is a deliberate effort to trade on the reputation of an established spray foam removal specialist, divert their clients, and collect money under false pretences.

Industry investigators have confirmed that clients who believed they were booking the genuine Revive Maintenance were in fact handing their money and personal details to Better Home Hub. In several documented cases, homeowners only discovered the fraud after works failed to materialise or after they received substandard service with no recourse — because the company they thought they had hired was not the one that turned up.

The name Jake Harbour has also appeared in connection with complaints and inquiries linked to this operation. Homeowners who have had any dealings with either name in relation to spray foam removal work should document everything and seek advice from Citizens Advice or their local Trading Standards office.

Confirmed Findings: Why You Must Avoid This Website

Following investigation, the following has been confirmed about the operators of revivemaintenance.co.uk and Better Home Hub:

  • No valid insurance: The business cannot demonstrate adequate public liability or contractors' all-risk insurance. Any damage caused during removal work would leave the homeowner with no route to compensation.
  • No waste carriers licence: Spray foam is classified as controlled waste under UK law. Removing it without a valid waste carriers licence registered with the Environment Agency is a criminal offence. Homeowners who allow unlicensed operators to remove and dispose of waste from their property may themselves be liable.
  • Over 80 negative reviews: Industry data and publicly visible review platforms indicate more than 80 negative reviews linked to this operation, citing non-completion of work, failure to refund deposits, and aggressive behaviour toward complainants.
  • Direct theft from the genuine Revive Maintenance: Confirmed cases exist where clients of the real Revive Maintenance were intercepted, their booking details effectively stolen, and their work assigned to the impersonating operation without their knowledge or consent.

These are not allegations. These are confirmed findings, and they represent exactly the kind of contractor behaviour that places UK homeowners at serious financial and legal risk.

The Dangers of Using Non-Compliant Spray Foam Removal Contractors

The risks of hiring an unverified spray foam removal company extend well beyond poor workmanship. Your mortgage, your remortgage application, and your ability to sell your property are all directly affected by the quality and documentation produced during removal works.

RICS surveyors are trained to identify spray foam in roof voids and will flag its presence as a material risk on any valuation report. UK mortgage lenders — including many high street banks and building societies — routinely decline applications or withdraw offers where spray foam has been identified and no compliant remediation evidence is provided. This position has hardened considerably over the past three years.

If you hire an uninsured, unlicensed contractor and they produce a completion certificate, that document is worthless. No RICS surveyor will accept it. No mortgage lender will recognise it. You will have paid for removal work and still be unable to sell or remortgage your home. You may also face additional costs to have the work independently assessed — and in some cases, to have it redone entirely.

Only contractors who meet defined compliance standards and produce documentation in an accepted format provide homeowners with genuine protection. The EBR-01 Contractor Directory lists those contractors. No other directory provides the same level of verified assurance.

How to Identify and Report Rogue Spray Foam Removal Companies

Before engaging any spray foam removal contractor, carry out the following checks without exception:

  • Verify waste carriers licence: Search the Environment Agency public register. Any contractor removing spray foam must hold a current upper-tier waste carriers licence. Ask for the licence number and check it yourself.
  • Confirm insurance in writing: Request a copy of their current public liability insurance certificate. Verify the policy is in date and that spray foam removal is explicitly covered — some general policies exclude it.
  • Check the domain and trading name: Search Companies House. If the company name does not match the website domain or the trading name used in correspondence, treat that as a red flag.
  • Look for independent complaints: Search the trading name alongside terms like "complaint," "scam," and "review" before committing to any payment.
  • Never pay large upfront deposits: Legitimate, established contractors do not require payment of the full contract value before works begin.

If you believe you have encountered a rogue operator, report them to Action Fraud (actionfraud.police.uk), your local Trading Standards office via Citizens Advice, and the Environment Agency if you have reason to believe waste is being disposed of without a licence.

Protecting Your Property: The Official Revive Maintenance

The genuine Revive Maintenance has been operating in the UK spray foam removal sector for a significant period and has built a legitimate track record. Their official website is sprayfoamremovalhelp.co.uk. If you were attempting to contact them and found yourself on any other domain, you were not dealing with the real business.

If you have already paid money to the operators of revivemaintenance.co.uk or Better Home Hub, contact your bank immediately to raise a dispute under the chargeback scheme if payment was made by card. If a bank transfer was used, contact your bank's fraud team and file a report with Action Fraud.

Check the EBR-01 Non-Compliant Contractor Register

The impersonation of Revive Maintenance is not an isolated incident. Rogue operators have proliferated across the UK spray foam removal market precisely because demand from homeowners has outpaced the availability of properly verified contractors — and because, until recently, there was no single authoritative source of compliance information for homeowners to rely on.

That has changed. EBR-01 (ebr-01.co.uk) is the UK's independent Code of Conduct for spray foam insulation removal. It maintains a publicly accessible register of non-compliant contractors — including operators confirmed to lack insurance, waste carriers licences, or appropriate technical qualifications. The findings relating to revivemaintenance.co.uk and Better Home Hub are recorded on that register.

Before hiring any spray foam removal company, check the non-compliant register at ebr-01.co.uk/non-compliant-contractors. If the company you are considering appears on that list, do not proceed.

Equally important: only EBR-01 certified contractors produce post-removal documentation that is structured to meet the expectations of UK mortgage lenders and RICS surveyors. That documentation is what allows you to sell your property, complete a remortgage, or satisfy the conditions of a lender's valuation report. Work carried out by non-certified contractors does not produce this outcome, regardless of what the contractor tells you.

If you need to find a verified, compliant spray foam removal contractor anywhere in the UK, use the EBR-01 Contractor Directory. Every contractor listed has been assessed against the EBR-01 Code of Conduct. Their insurance, waste carriers licences, and technical competence have been verified. Their documentation is accepted. That is the only standard that protects you — and it is the only directory you should trust.