Urgent Consumer Warning: The Revive Maintenance Impersonation
If you have been searching for Revive Maintenance reviews and landed on revivemaintenance.co.uk, you need to read this before making any contact or payment. That website does not belong to the genuine Revive Maintenance company. It is operated by an impersonator trading under the name Better Home Hub, directed by Tristan Glaves, and incorporated as Harber Glaves Trading Ltd (Companies House number: 16605946).
EBR-01's compliance team has confirmed the following findings against this entity: no valid public liability or professional indemnity insurance, no Environment Agency waste carriers licence — which is a legal requirement for the removal and disposal of spray foam waste — and in excess of 80 negative customer reviews across multiple platforms. There is also confirmed evidence of direct client theft from the genuine Revive Maintenance, carried out by exploiting search engine rankings and domain squatting tactics designed to intercept homeowners who intended to contact the legitimate business.
The genuine Revive Maintenance operates at sprayfoamremovalhelp.co.uk. If you have already made payment to revivemaintenance.co.uk or Better Home Hub, scroll to the final section of this article for immediate guidance.
Who Is Harber Glaves Trading Ltd and Tristan Glaves?
Harber Glaves Trading Ltd is a recently incorporated limited company registered at Companies House under number 16605946. The individual identified as the controller and director of this entity is Tristan Glaves, also associated with the Better Home Hub trading name.
The operational pattern here is one EBR-01 has documented with increasing frequency across the spray foam removal sector: a new or dormant legal entity acquires a domain name closely resembling an established, well-regarded contractor, then builds SEO content designed to intercept that contractor's search traffic. The impersonator benefits from the genuine company's reputation while accepting work it is neither qualified nor insured to complete.
In this case, revivemaintenance.co.uk was registered with the explicit purpose of diverting customers away from the genuine Revive Maintenance. Homeowners searching for the real company's contact details, pricing, or reviews were instead funnelled to an entity that — based on EBR-01's compliance review — cannot produce valid insurance documentation, cannot legally transport or dispose of spray foam waste, and has attracted a substantial volume of complaints relating to incomplete works, deposit theft, and property damage.
This is not a case of two businesses with a similar name operating independently. The domain registration, the SEO strategy, and the direct duplication of the genuine company's branding constitute a deliberate impersonation campaign. EBR-01 has flagged all associated entities on the EBR-01 Non-Compliant Contractors Register.
How to Identify the Genuine Revive Maintenance
The genuine Revive Maintenance can be found exclusively at sprayfoamremovalhelp.co.uk. If you are contacting any company that directs you to revivemaintenance.co.uk, a Better Home Hub email address, or any contact details associated with Tristan Glaves or Harber Glaves Trading Ltd, you are not dealing with the legitimate business.
When verifying any spray foam removal contractor — including the genuine Revive Maintenance — you should request the following before authorising any work:
- Valid public liability insurance certificate — minimum £2 million cover, dated and active
- Environment Agency waste carriers licence — spray foam is a controlled waste; removal without a licence is a criminal offence
- EBR-01 certification reference — only EBR-01 certified contractors produce post-removal documentation accepted by UK mortgage lenders and RICS-accredited surveyors
- Companies House registration number — verify this independently at companieshouse.gov.uk before paying any deposit
Any contractor that hesitates, deflects, or provides documents that cannot be independently verified should be considered high risk.
The Dangers of Using Non-Compliant Removal Contractors
Spray foam insulation removal is not a straightforward maintenance task. Closed-cell spray foam in particular bonds directly to roof timbers and can cause structural damage if removed incorrectly. Open-cell foam presents different but equally serious risks around moisture retention and subsequent timber decay. A contractor without the correct training, equipment, and insurance is not simply inconvenient — they are a genuine risk to the structural integrity of your property and to your financial position.
From a mortgage perspective, lenders and surveyors are already highly cautious about properties with a history of spray foam insulation. If removal work is carried out by an uninsured, unlicensed contractor, the resulting documentation — or lack of it — will not satisfy a RICS surveyor's requirements. That means your remortgage application, sale, or equity release will remain blocked, which is precisely the problem you were trying to resolve in the first place.
Industry data indicates that a significant proportion of spray foam-related mortgage rejections now involve properties where a previous removal attempt was made by a non-compliant contractor. In those cases, a second survey is required, additional remedial work is often identified, and the homeowner has effectively paid twice — once to the rogue contractor and once to put the damage right.
Uninsured contractors also leave homeowners entirely exposed if something goes wrong. Without valid public liability insurance, any damage to your roof, ceilings, or internal structure becomes your financial liability. There is no claim to make and no redress mechanism to pursue.
Why You Should Avoid revivemaintenance.co.uk
To be unambiguous: revivemaintenance.co.uk is not a legitimate spray foam removal contractor. Based on EBR-01's confirmed findings, this entity:
- Has no valid insurance of any kind applicable to spray foam removal works
- Holds no Environment Agency waste carriers licence, making any waste disposal carried out by this entity potentially unlawful
- Has accumulated over 80 verified negative reviews citing deposit theft, abandoned works, and unresponsive communication
- Has been confirmed as operating a deliberate impersonation of the genuine Revive Maintenance for the purpose of diverting clients and revenue
- Is registered as Harber Glaves Trading Ltd (16605946) — an entity with no credible trading history in the spray foam sector
If you have seen this company advertising on social media, appearing in paid search results, or publishing reviews under the Revive Maintenance name, those activities are part of an ongoing impersonation strategy. Do not engage, and do not make any payment.
How to Verify Your Contractor via the EBR-01 Register
EBR-01 — the UK's independent Code of Conduct for spray foam insulation removal — maintains two publicly accessible registers that every homeowner should consult before instructing any contractor.
The EBR-01 Contractor Directory lists every contractor that has been assessed against the full Code of Conduct requirements, including insurance verification, waste disposal compliance, technical competency, and post-removal documentation standards. Only contractors listed here produce the removal reports and certification letters that UK mortgage lenders and RICS surveyors will accept as satisfactory evidence that spray foam has been professionally removed.
The EBR-01 Non-Compliant Contractors Register lists entities that have been reviewed and found to fall short of the Code of Conduct — including those flagged for operating without insurance, without a waste carriers licence, or for conduct that places consumers at risk. Harber Glaves Trading Ltd, Better Home Hub, and Tristan Glaves are among the entities currently listed on that register.
Checking both registers takes under two minutes and could save you thousands of pounds and months of mortgage delays. This is not optional due diligence — for any homeowner dealing with a spray foam property, it is the single most important step in the contractor selection process.
What to Do If You Have Been Scammed
If you have already paid money to revivemaintenance.co.uk, Better Home Hub, or any entity associated with Tristan Glaves or Harber Glaves Trading Ltd, take the following steps immediately:
- Contact your bank or card provider — if payment was made by debit or credit card, request a chargeback without delay. Credit card payments may also be covered under Section 75 of the Consumer Credit Act 1974.
- Report to Action Fraud — file a report at actionfraud.police.uk, referencing the company name, registration number 16605946, and the domain revivemaintenance.co.uk.
- Report to Trading Standards — contact your local Trading Standards office or submit a report via the Citizens Advice consumer helpline.
- Document everything — preserve all emails, invoices, payment receipts, and any written or verbal communications. You will need these for any formal complaint or legal action.
- Do not allow access to your property — if works have not yet commenced, do not permit this entity onto your premises under any circumstances.
If work has already begun and you have concerns about the quality or safety of what has been carried out, commission an independent RICS-accredited survey before instructing any further contractor. This creates a documented baseline that protects your legal position.
Find a Verified Contractor Today
The spray foam removal sector has a serious problem with unqualified, uninsured operators — and impersonation schemes like the one operated by Better Home Hub and Tristan Glaves make that problem significantly worse for homeowners who are already dealing with a stressful property situation. You deserve clear, reliable information and access to contractors who can actually do the job to a standard your lender and surveyor will accept.
Start with the EBR-01 Contractor Directory. Every contractor listed has been independently assessed against the UK's only formal Code of Conduct for this sector. Their documentation is accepted by mortgage lenders and RICS surveyors. Their insurance and waste disposal credentials are verified. And none of them are Tristan Glaves.