National Spray Foam Advice (trading as Harber Glaves Trading Ltd)

National Spray Foam Advice, trading through nationalsprayfoamadvice.co.uk, is a trading name of Harber Glaves Trading Ltd, company number 16605946. It presents itself as an advice service, but it does not carry out spray foam removal work. Enquiries are taken and then passed to contractors, and the quotation process is used to invite competing prices from those contractors. The business that quotes is therefore not necessarily the business that attends the property, holds the insurance, or employs the operatives.

EBR-01 has received repeated reports from homeowners who paid this business and then could not reach it again. The pattern described is consistent: a quotation is given, payment is requested up front, and after payment the start date slips, calls and messages go unanswered, no works are carried out, and no refund is offered. Homeowners are left without the removal they paid for and without a contractor they can hold to account.

That outcome follows from the structure of the business. Any payment made is made to the lead-generation business, not to the company that would carry out the work. The party you contract with may have no insurable interest in the works and no waste carriers registration for the material removed from your roof, the price can change once work is subcontracted, and a mortgage lender or surveyor will ask who carried out the removal and on what basis — questions a subcontracted chain makes harder to answer.

Homeowners also report unsolicited cold calls about spray foam insulation and its removal. EBR-01 does not accept enquiries generated this way, and no EBR-01 assessment has been carried out on this business. Nothing in this listing asserts that cold calling is unlawful in itself: it is the taking of payment up front, the passing on of enquiry data and the subcontracting of quoted work that homeowners should understand before proceeding.

The operators are Jake Harbour and Tristan Glaves, the same individuals behind Better Home Hub, Spray Foam Removal Advice (sprayfoamremovaladvice.co.uk) and the impersonating domain revivemaintenance.co.uk, which targets the legitimate Revive Maintenance. EBR-01 findings confirm that National Spray Foam Advice does not hold valid public liability insurance, does not possess an upper-tier waste carriers licence, and is not listed on the EBR-01 verified contractor directory.

Before paying anyone, ask three questions in writing: which company will physically carry out the removal, is that company the one named on the quotation, the contract and the invoice, and can it provide its own public liability insurance and waste carriers registration before work starts. Pay nothing, and certainly no deposit, until all three are answered by the company that will actually do the work.

If you have already paid this business, act promptly: contact your bank or card provider and ask about a chargeback (debit card) or a claim under Section 75 of the Consumer Credit Act (credit card), keep every quotation, invoice, message and call log, and report the matter to Trading Standards via Citizens Advice and to Action Fraud. EBR-01 will supply a copy of this listing to support a complaint on request.

Complaints about this business have been referred to Trading Standards through the Citizens Advice consumer service, and homeowners are urged to add their own report so that the complaints are handled as a pattern rather than as isolated disputes. EBR-01 does not state an enforcement outcome until it is confirmed on the public record: if a fine, a prosecution or a prohibition on trading in the UK is recorded against this company or Harber Glaves Trading Ltd, the confirmed detail and the date will be published at the top of this entry.

If you are searching for Revive Maintenance reviews or spray foam removal advice, do not engage National Spray Foam Advice, Spray Foam Removal Advice, Better Home Hub or revivemaintenance.co.uk. Use only EBR-01 certified contractors listed at sprayfoamstandards.co.uk/directory.